WIREFREE USA — Local services in Rapid City

If I can give zero stars I would. This place unbelievable when it comes to installing your own equiptment that comes from the provider. Twice now Bill had his employee use my equiptment that was for my own order on another customer. Then says its my fault that it happened this way. Your fault Billy boy & you do not want to fess up to it, never will. Now I am waiting another month on this company. Super Bad for business they are. No need to use my equiptment on another customer. Now we have to wait another two weeks to get our services worked on. We done paid our last month bills to never use the services. Waitng on Bill & his greatfull team to realign my dish for wifi use, that's all they have to do. It sure wasn't a problem the first with no ordering any equiptment. The came out the first time to align with a computer, they didn't install any other part to align the dish. I WILL NOT RECOMMEND ANYBODY to use their services ever. Bill would rather argue with his customers than make it right for them. Only to hang up on you over & over when he knows he's in the wrong using my equiptment that was ordered for my residents. WIRE...

WASTE of TIME and MONEY. If I could, I would give this business no stars. Upon moving to the Black Hills, we believed the radio commercials advertising 'your one stop shop' for internet and satellite tv. As a result we began our satellite service with them to provide Dish TV to our home. Over the years we tried the 'one stop shop' to call in service issues with Dish and we were always told that we were to call Dish directly and not them. We have now cancelled our Dish service as streaming in available through other providers and after years of being told to contact Dish directly, we cancelled through Dish. Dish told us to go back to our initial 3rd party provider to remove the equipment up on the antenna. When I contacted Wirefree USA, once again, Bill the owner, said he would only do so if we paid him more to come out and do it. This was contrary to instructions provided by Dish.

Wirefree USA is a company that is totally useless and provides no service for custormers as an intermediary. If you wish satellite TV, internet, etc they are not the individual to use. Contact the actual...

I work at an rv park where wirefree USA installed starlink connecting to several repeaters. The park is getting 1mb per second download. When called to ask them how to make it work, they said, don't touch it we will come out. They never showed up. So we kept calling only to talk with a rude and immature manager who tried hard to lie and tell us he sent someone out when we live right next to the satellite. No one showed but this company was determined to lie to our faces and still want monthly payments for nothing. My wife and I ended up getting our own starlink which pumps out 300mbs per second. And we are 15 feet from the park internet that is useless because this company is useless. If they don't do their job this week I will go door to door at every rv to make sure they leave a nice review for this company. Maybe enough honest reviews will get them motivated to work or go out of business. We don't need lazy liars...