Staybridge Suites Rapid City - Rushmore by IHG — Hotel in Rapid City

We really enjoyed our stay here until the last day. Clean and comfortable room, lots of grass to walk the dog, and close to shops and restaurants. Good central location for national parks and other activities. We stayed for about a week and the only issue we encountered was on the day of our checkout. At 9am, I had just exited the shower and was stepping out of the bathroom in a towel when out of nowhere, our door flew open and slammed into the security latch. Thankfully we had the latch closed so it didn’t open fully. This scared the heck out of both me and my dog. My partner went to the door to find housekeeping a few doors down from ours. There was no apology for barging in on us. She had simply moved on. Well, cut to 10 minutes later and my partner had left to bring our luggage to the car while I stayed in the room to feed the dog and use the restroom one last time before a long day of travel…While I was in the restroom, I heard the door slam open into the safety latch again! Once again, there was no courtesy knock, no “Housekeeping!” Nothing. And again, my dog and I were both frightened by the loud slam of the door into the latch. I quickly washed my hands and went to the door to find the same housekeeping employee standing outside the door. I was anxious and annoyed at this point and told her (in a less than friendly tone than I typically would) that we were finishing up and would leave in a bit! She just said “Okay” and I closed the door. What if we hadn’t had the latch closed? Not to mention the fact that she would have walked in on me in a towel, but she might have let my dog out as well; Twice! My partner came back upstairs a few minutes later and the woman was standing directly in front of our door with her cart when he tried to come inside, waiting very impatiently for us to leave. That was frustrating enough, but ten minutes later when we had done our final scan of the room and leashed up the dog, we went to leave and she was STILL standing outside our room blocking the door with her cart. My blood was boiling at this point. She didn’t apologize, she didn’t say “excuse me”, she just pushed past us into the room. What if we had wanted to come back to our room before leaving? How did she know we had brought all of our belongings to the car? We had not yet checked out and we still had at least an hour before we needed to do so. We would have complained about all of this at checkout, but as it was July 4th, there was nobody stationed at the front desk. Checkout was handled by a sheet of paper and pen on the counter. This last hour of our stay really put a damper on an otherwise great stay. I would give 1 star due to this rude, annoying encounter if our room hadn’t been...

I recently had the pleasure of staying at Staybridge Hotel in Rapid City, South Dakota, and I must say it exceeded all my expectations. From the moment I arrived, I was impressed by the warm and friendly welcome from the staff, setting the tone for an exceptional stay.

The hotel's location was ideal, offering easy access to the city's attractions and amenities. Whether I wanted to explore the vibrant downtown area or visit nearby natural wonders like Mount Rushmore, the hotel's central location made it convenient for all my adventures.

The accommodations at Staybridge Hotel were absolutely outstanding. My suite was spacious, tastefully decorated, and provided a comfortable and inviting atmosphere. The attention to detail was evident in every aspect, from the plush bedding to the well-appointed kitchenette that allowed me to prepare meals at my convenience.

One of the standout features of my stay was the exceptional cleanliness and upkeep of the hotel. The housekeeping staff did a remarkable job in maintaining the highest standards of cleanliness throughout the property. It was evident that great care was taken to ensure a pristine and hygienic environment, which is especially important in today's times.

The hotel amenities were equally impressive. The fitness center was well-equipped with modern machines, allowing me to maintain my exercise routine while on the road. Additionally, the complimentary breakfast buffet provided a variety of delicious options, catering to different dietary preferences. Doug was the nicest guy we met.

What truly set Staybridge Hotel apart was the outstanding service provided by the staff. From the front desk to the housekeeping team, everyone was attentive, friendly, and genuinely dedicated to ensuring my comfort and satisfaction. They were always available to answer questions, offer recommendations, and go above and beyond to make my stay enjoyable.

Another noteworthy aspect was the hotel's commitment to guest safety and well-being. They had implemented thorough health and safety protocols, providing peace of mind during my stay.

In conclusion, Staybridge Hotel in Rapid City, South Dakota, provided a truly excellent experience. With its convenient location, impeccable accommodations, exceptional cleanliness, and outstanding service, I highly recommend this hotel to anyone visiting the area. Whether for business or leisure, you can expect a memorable and enjoyable stay at...

A Truly Unforgettable Stay at Staybridge Hotel, Rapid City From the moment we arrived, our stay at the Staybridge Hotel in Rapid City was nothing short of phenomenal. This isn't just a hotel; it's a home away from home, made truly special by an incredible team and an unbeatable experience.

Service Beyond Compare What truly sets this Staybridge apart is its exceptional staff. We were consistently met with warmth, efficiency, and genuine care. Doug went above and beyond to ensure our comfort, always with a friendly smile and helpful advice. Erica's professionalism and welcoming demeanor made every interaction a pleasure, and Alex's attentiveness made us feel like valued guests from start to finish. In fact, the entire team deserves immense credit for creating such a positive and inviting atmosphere. Their dedication to service is truly phenomenal and made our trip so much more enjoyable.

The Perfect Home Base for Black Hills Adventures The location of the Staybridge Hotel is absolutely ideal for anyone looking to explore the wonders of the Black Hills. It served as the perfect home base for our adventures, offering easy access to some of South Dakota's most iconic landmarks. We found it incredibly convenient for day trips to both the majestic Crazy Horse Memorial and the breathtaking, otherworldly landscapes of The Badlands National Park. After a day of exploring, returning to the comfort and amenities of the Staybridge was always a welcome relief.

The Best Hotel Breakfast Buffet, Period. And let's talk about the breakfast! I can confidently say that the breakfast buffet at the Staybridge Rapid City is, without a doubt, the very best hotel buffet breakfast I have ever experienced. The variety was incredible, offering everything you could possibly want, from fresh fruits and pastries to hot, delicious options. Everything was fresh, well-stocked, and prepared with care. It truly set us up perfectly for each day of sightseeing.

A Resounding Recommendation Our stay at the Staybridge Hotel in Rapid City exceeded all expectations. The combination of phenomenal service from Doug, Erica, Alex, and the entire team, its perfect location for exploring the region, and a breakfast buffet that is second to none, makes this hotel an absolute must-stay. We can't recommend it highly enough and eagerly look forward to...