I will start by saying I did not have to accept the offer and I 100% made the decision to accept it and the cashier is always so professional and kind. The complaint is not about the employees. I should not have agreed to an offer prior to seeing the itemized invoice. $14.99 for an MK purse used once..... I'm blown away. Literally speechless. Two weeks ago i was offered $48 cash for 2 mk purses 1 was not great the other one mint. and i got $26 all together for both amazing. Cashier was so nice but the reasoning was because "high end purses weren't doing well" even tho a lady dropped $117 on a name brand purse right before i was given my offer. The rest i don't care about. I got paid for stuff I would have donated. I was given $97 for everything asked if they could just round it to $100....$3 more and told no because the system prices everything . I was told to give this place a try to sell my name brand clothing and I won't be back. I know the website says 20%-40% of what you'll actually sell it for but I 100% made the wrong choice. It's a shame. I don't want a $5 credit for the place either. I looked at all of the reviews prior to coming here as well and made the choice to still go. Just be mindful and ask to see the breakdown first. And don't get mad at the cashiers or employees it's not their fault. They work there and don't make the rules they just have to follow them. I get needing to make a profit but i just feel like that's wrong and it just doesn't make sense how the pricing could change so fast. I should have left with a solid $125 cash. 🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️ now i know. Aside from selling anything there the music is great the employee with the long blonde hair and tattoos is awesome, it's clean and smells good and the past 2 times i have went i have felt welcome. The employees are not...
   Read moreWould not recommend this place to anyone to go & sell to, the manager Meg or Megan whatever her name is completely unprofessional & rude, my wife drove from Anderson to sell some clothes at 5pm, they told her that they might not get to it that day, so my wife drove back to Anderson only to get a text at about 6 saying that they were done, so she went back to Redding & was told that there was a device on a pair of pants that we dropped off to sell, my wife let her know that we purchased a pallet of clothing & some of the items had the anti-theft device on them, my wife then asked if they could just take a look at the rest of the clothing in which Megan replied not today, my wife then let her know that every time we come here we’re coming from Anderson if she could please just look through them really quickly to which she replied, we’re not on your time, my wife then asked for her manager to which she said I am the manager & now you’re banned from the store, & I will turn you in for trying to sell stolen items. My wife called me very upset so I called & talked to Megan calmly & politely yet she proceeded to act some kind of way for whom ever was listening acting like I was yelling at her or something & hung up on me. I called right back & the phone was answered by who identified themselves as the owner named Wes, he was very professional & polite & said he would talk to Megan & give a call back, still waiting for the call back, will follow up pending the call back, my advice to Wes is to get rid of Meg or Megan & get someone that is professional & worthy of a...
   Read moreOh this place. I'll try to keep it simple. They are over priced for a consignment store. I can go across the street to Target and get brand new clothes for the same price. Few of their clothes are in style - again especially because the prices aren't anything special.
But the main reason for writing a review is the way they take or resale items is the worst I've seen. They take practically nothing (even brand new items not stained/used). Had an A&F beautiful jacket I never ended up needing and they couldn't give a real reason why they didn't take it. I question the girls' judgement who work there. I've been to great consignment stores in bigger/nicer cities that operate with way more excellence that know how to take clothes. Also their attitudes when not taking your items is like you are bothering them - even though that's what their job is for. Only gave this 2 stars because its fairly clean inside.
If another consignment store came into town that's not Goodwill I'm sure they would not be in business long. Guess they are lucky no...
   Read more