Such a disappointment. I sent an email asking some general questions about couches through their website and never got a response. I finally went in, ready to buy a couch, and was completely ignored by the one sales associate working. She was helping other customers, but didn't acknowledge my presence once during the 20 minutes I waited in the store. I suppose it felt much worse because they were just shooting the breeze about life, not even talking furniture.
To add insult to injury, I had to listen to her recommend political candidates to the couple she was chatting with (who were new to town and not even registered to vote).
The pieces in the showroom were incredibly ostentatious and felt ridiculous for 90% of homes in the Reno area. I'd skip this place all together, especially if you aren't willing to spend 3x more than what the...
Read moreI could not be happier with Juniper Hill Furniture. I am a newbie to Reno and had much decorating to do. My neighbor recommended Trish Dietze, owner of Juniper Hill. The store is warm and inviting and everyone that works there is friendly and helpful. It is a shame someone could give them a 1star, they are far from it. Perhaps that person is more adapted to a store like Mor where you can finish your house like everyone else in one swoop. If you want your house to be furnished with quality furniture, unique to your style, this is the place for you. I am so happy with the results of my family room and am now ready to finish the rest of the house. Love Trish and...
Read moreIt is a great store! I love to go and see what new items they have, it is like visiting one of the home decorating magazines I love - in person! The designers and staff are always friendly and helpful. In fact, when I needed a small lamp and accessories for a side table, they helped me choose a few and take them home on approval to make sure they worked before I purchased them. They are on my lists...
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