Milestonz Jewelers — Local services in Reno

I’m not really sure how this company has a four star rating cause it honestly should be a one star rating. I got a ring from the Reno store a while back ago and the stones have fallen out of them for different times and I’ve had to drop my ring off so they can repair it. Sometimes I would go months without my ring. On the fourth time, I told them I didn’t want the ring anymore and I just wanted a credit for whatever I paid on it because this was just BS so I traded the ring for an equal value and that ring was just as worse as the last. I took it to a pawnshop just to get their opinion on the piece of jewelry and they told me that it was very cheaply made and if I were to sell it to them, I would get at most $150.00. They were charging me $1250 for this ring too. It’s worth it just to finance with Kay jewelers or go to the pawn shop and put a much nicer much more valuable piece of jewelry on layaway and make payments on it that way. I’ve gotten about four pieces of really really nice high-quality jewelry from a pawnshop for a fraction of the price that they’re charging you at milestones. Don’t do it people. It’s a scam. Very disappointed and I definitely do not recommend milestones to...

NEWEST UPDATE Joy and Joslyn are always wonderful to talk with and manage my account with. My score's definitely improving with this place, and the credit increases are lovely every few months!! Keep up the great work guys!

Update My score has now gone up 130 points! Thank you MILESTONz!

Brittany is an outstanding manager over there! Very knowledgeable, professional, kind, and for the customers! Love all the girls there! Amazing team, Milestones on Plumb Ln. has over there!

Seriously look forward to going in each week to pay my bill 🤗 And they will have our business for a long long time ⌛️ ☺️

FUCKING LOVE THIS STORE 😀 😍!!

Seriously in the last year since I have been shopping here, my credit score has gone up a 100 points!

Plus I just bought a ring 💍 for my future husband, last minute!(wedding's tomorrow!! 💞💝🤵🏼👰🏼 😘😉🥰🙏☺️😃😁) And since it was an add on to my account, paid nothing down!!!

Love ❤️ this place!

Thanks Brittany and the gang!

You know Brittany was amazing and then Joy took her place and was fantastic.

It's a bummer the store's losing all the good people.

Oh well, at least Joslyn is...

I believe Milestonz has received a lot of unfair negative reviews. First, they are a jeweler RISKING to finance people that other lenders would look away from. After reading negative reviews I went out and had the jewelry that I purchased from Milestonz tested and appraised. The results were 💯 what was promised at the time of signing the agreement.

Josyln was very helpful and professional. She went out of her way to help me find something that I would be proud to present to my lady, and that she would be happy to wear.

In closing, most of the negative reviews that I've seen are from people who didn't take the time to inquire about what they were actually purchasing. Milestonz has a range of jewelry options from gold plated, and real jewelry starting at 10 K, and even more expensive options (pending your credit). They HELP people establish or rebuild credit. The ladies who helped me used no hard sales tactics, were 💯 transparent, and offered great...