Sound Orthodontics Fairwood — Local services in Renton

It is important to always seek a second opinion, especially when it comes to medical procedures. In my experience, my son was recommended to get braces at the age of 9, which I later found out is not the recommended age by most professionals. After the first round of braces, my son was told his teeth were fine and just needed a retainer. However, when he stopped wearing the retainer, his teeth began to shift again. We were then told we needed to pay over $5,000 for a second round of braces, despite having already paid over $3,000 for the first round. This was frustrating, and when we sought a second opinion, we were told that braces should have never been given at the age of 9 as he still had baby teeth. It is important for parents to be aware of the risks and to always seek multiple opinions before making a decision. The discussion I had this morning was very unproductive and I regret wasting my time on it. The person I spoke to showed no accountability for their mistakes and instead just apologized for not being the person I originally spoke to. I found it concerning that not everyone in the facility seemed to know the proper procedures, especially when it comes to health-related matters. To make matters worse, the person abruptly ended our conversation because they had another patient waiting. This is crazy do your home work before you...

My daughter is very anxious about many things, dentists and ortho being on that list. We recently started her ortho and were at the Renton office to get her spacers in before she starts with the expander. She was crying and scared because her teeth are so tight together, I thought we were going to leave there having nothing accomplished....until one of the hygienist noticed the panic and offered to have a spacer put in her own teeth so my daughter could watch and see it really wasn't that bad. This was amazing and I am so thankful for this!! We left having a successful...

After braces the prior orthodontist had cemented a wire retainer on my daughter's lower teeth that caused gum issues. We went back to have the wire removed at the recommendation of her dentist. The new orthodontist removed the wire retainer and charged $260 for a replacement retainer. We had already paid $3,200 for our care, which was to include everything related to the braces and retainers. I called to see about a refund and they were going to talk to the orthodontist. I never received a callback. We are disappointed with the service under the new...