There Ya Go Espresso — Restaurant in Washington

I have debated writing this review for some time, but I think it’s necessary now. I’ve been a frequenter of this coffee stand for over 3 years and it was fantastic - the service, the drinks, the prices, all of it. I am saddened to see the state it’s in now. My drink order is nearly identical every time and the number of times I have had quality issues/had the order be wrong or taste off in the last ~2-3 months is more than the number of times it has happened in the last 3 and a half years combined. I surfaced it one time a few months ago because the drink was undrinkable (to me, due to the wrong milk type used) and the barista didn’t apologize or even acknowledge the mistake. She reluctantly remade the drink and I left with my correct drink, but feeling like I had done something wrong. I have noticed this issue with a few of the newer baristas - even a smile from them goes a long way and it’s a rarity here now. When I surfaced that my order total was different one day than what it normally is even though my order was the exact same and asked why that might be, the barista just said “no idea. Would you like to add a tip?” The coldness of this interaction was shocking to me and sums up the customer service issue.

Realistically, I am a local resident and this remains the most convenient option for me by ways of proximity so I will continue stopping by from time to time (though I have reduced my frequency greatly and go elsewhere when my schedule allows it). The purpose of this review is more a request to management to please please look into the consistency and quality issue that is rapidly lowering the high bar this place once had.

With love, A once loyal...

I am rating the Employees, the coffee, and the service a Five Star (Amazing) but I am rating the Owner a One. We have come to this establishment for years and frankly I have been blown away year after year how they will not drop a few hundred dollars to put proper air conditioning in this location. The employees are in 112• working temps. with such an ancient AC that it just blows hot air. The employees are visibly drenched. Anyone who is a regular knows this was the same last year for the 118 degree day. And the years before with the smoke they didn’t bother bringing a purifier when the air was at hazardous levels. It would be awesome if they could just put a proper system in. We don’t care they had to raise prices to match inflation, we don’t care if they raise them again, but they have windows and there are really amazing Portable ac Units out there. Please go get one, no one likes to have people suffer...

Hailey is an actual angel—she always checks the temp on my kiddo’s steamer to make sure it won’t scorch her little mouth, and she somehow remembers my ultra-picky chai order every time. The rest of the crew? Also amazing.

One time I walked in with zero clue what I wanted—just a vague craving for pumpkin—and they still nailed it. Another time they made me a French soda that made me question every life choice that wasn’t French soda-related.

They’ve got delicious cookies, cake pops, bagels—the holy trinity of “I need a boost” snacks.

I would personally like a word with the Health Inspector who only gave them a “good” rating. Like… sir. Ma’am. Have you been inside? This place is spotless, cozy, and full of hardworking magic.

Love you, There Ya Go....