Ashok Gopaldas Jewelers — Local services in Richardson

The shop is owned by a husband and wife zaveri. I went in to see if they had any gold karas in my size they didn't have it so the husband told me that they can order a pair or single Kara for me in my hand size he showed my pictures he told me that it'll take two weeks for it to come here so I waited after two weeks I was in the area to go and check on them they would show me pics when I came in but didn't care to call me to show me pics of the karas in my hand size a lot of talk and I'll do this and I'll do that but nothing happen just words or talk but no action he showed me a Kara that was in Dubai and told me that he'll order it for me and that if I didn't like it he woulndt feel bad I didn't have to buy it he'll just lose money for it so I agreed to see the Kara in my hand size I told him when is it gonna come he told me give five days after five days no telephone or nothing then I got the feeling in my heart that they just didn't want to help me but just play with me. Zaveri people don't find there money on the street or under a rock. We care about our money and how it's spent. If they can't help there customer with s simple task then they shouldn't say it. I don't recommend this jewelry store to anyone. Very bad and poor service from both husband and wife they just try to fool you and make you confused by there words. I sold my gold to them and they didn't care to see who this gold belonged to it could have been anyone's gold yours or mine they didn't care to see papers or I'd for this gold. He just looked through a small eye microscope to see if it was real. No questions or even asked if it...

The best costumer service!! Today in search for a gold nose ring I went to this jeweler. I had just recently gotten my nose pierced the day before and the nose ring I had was titanium, it looked very bad and I wanted to change it out for gold so it would heal nicely.

The owner of the store was so nice, he helped me to take out the ring I had-gave me rubbing alcohol to sterilize was so understand with my daughter, niece and nephew and even offered them candy and some water as we were leaving. He was so kind and I hope you visit this store.

In addition, there selection was great! They had everything from beautiful traditional Mangalsutras to beautiful wedding,engagement and anniversary rings both with western influences and also indian influences,beautiful nose rings and studs,bangles, earrings and much much more.

I will defiantly visit this store again and would recommend it...

My family and I have been going to this store for over 15 years. It says a lot about the store itself if we are going back. I can’t believe some of these bad reviews that are about them. They are super sweet and so welcoming every time we go there. I lost my mom 3 years ago and they actually found out about the funeral and showed up. It meant the world to me and they didn’t have to do that but they treated us like family not their customer for over 15 years. They were so caring and supportive during my hard time after losing my mom. That gesture shows their true character. I love their collection, the products are amazing, and I really appreciate their honesty and professionalism. If you are ever looking to buy some gold jewelry, I would highly recommend them. You should go and experience it yourself about what this...