Gregory's — Local services in Richardson

I placed an order in DECEMBER 2020.... Were now in MARCH of 2021, I have yet receive my order. My money was most definitely drafted in December, yet the product “was not able to be located” NORMALLY when a business isn’t able to for fill the order they do what.... give a refund right, WRONG, not Gregory’s they KEEP your money & send you through multiple people to get multiple excuses “sick” “surgery” “im so sorry this is my fault” by not just one person “associates just stopped showing up for work” I mean like multiple excuses, AGAIN not my issues, nor professional at all but being understanding and patient I have been I just accept the apology and keep moving. Jon and Alexis have been nothing but UNPROFESSIONAL & STEAL peoples money ! Being a “high end” store sad that you steal from people especially through a time where people are trying to avoid going to stores during a pandemic. I have all the text messages from both employees will be posting them and going through every single way to get my money back from this situation. If you go to photos from my review you can see our messages a refund in January is expected a refund after three months and a promised replacement is RIDICULOUS! Wouldn’t have known of a replacement if it wasn’t for this employee so why not honor what you say?

What’s bizarre is a company arguing with a customer yet to have contacted via phone. What’s bizarre is you are NOW ABLE to refund something but wasn’t able to MONTHS AGO SO I WOULDNT DO THIS TYPE OF REVIEW. What’s bizarre is that you try to keep mentioning a price on something like it makes a difference no don’t promise people a replacement you are not able to afford.. I would have never known of this hoodie YOU SENT THE PICTURE. If u look at the pictures I posted you clearly see YOUR EMPLOYEE sending pictures of things for me to choose from. So your argument is completely BIZARRE lol. Also I completely asked Jon and Alexis for a refund I wouldn’t have known of this hoodie of so much more value. What’s bizarre is you don’t have an explanation on why I still never got my other shirt. But you clearly don’t have time to be professional. Ps also the fact that I made this purchase months ago and got my refund a day ago because I made this post was exactly my point you made how rude and non empathetic and unprofessional you all are to a persons money time and I hope anyone who see this opts out of your...

I know stores that sell unique clothing and shoes exist for people who want to wear something unusual that no one else has, but I didn't expect to stumble into one myself. My friend and I had an argument over something in the display, came in to ask about an outfit, and discovered a place that famous men and women find that special pair of shoes (art on the sole, anyone?) or clothes that is exactly right for the person and the occasion. In fact, my friend is one of those people. When I first heard the prices of the items, there was serious sticker shock, but when I saw the selection and the unique items personally curated by the owners, I understood. And in fact, my friend loves unique clothes. Leslie, one of the owners, helped him find several choices. We paged through the photo album of celebrity customers while he tried shoes and garments. We walked out with the best apparel of our two day shopping spree. Leslie also promised to bring in correct sizes of items my friend loved. Gregory's is owned by people with a passion for shoes and clothes, people who can look at you and grab the correct shoe size or suggest something that fits perfectly. Even if you think it's not in your budget, if you love unique things and have a sense of a style, check out the clothes and shoes at Gregory's. If you happen to be there when the owners are there, you'll learn why a lot of people (some with names you'll recognize) in Dallas, Los Angeles, Atlanta, etc. find the perfect clothing at Gregory's. But the amazing outfits are always there - you may find just...

What can I say about Mr. Jon he is so kind, humble and what a great guy to have a connection with. Im going to tell you a lil story on how I found this amazing store. I have been trying to find this puffer jacket (orange) from Avenue George V Paris I called all over Las Vegas, no one could help me so I seen Gregory’s shop in Texas pop up I took a chance it was my last chance and call I was giving up all hope. Thank Jon, answered and you know how they say your prayers have been answered well Jon is my angel. Not only did he give me excellent customer service, but he did it with pride and kindness which as you know these days is very hard to get. He told me last Friday 12/16/22 that he would check into this for me and call me and or text me back HE DID as PROMISED. Saturday I was under the weather he said Hey KC not to worry I got you we will touch base on Sunday when you feel better again, he did. Not only did we get my husband's puffer ordered he has a new friend (ME) It takes a special person like Mr. Jon to go out of his way and help out someone that has no clue what she is doing. He guided me through the easiest process, but he did it with humbleness. I want to send out a SHOUT out you regarding his performance in this transaction. Jon went beyond and above for me He rocks.

So, people you write hateful reviews: Please remember folks are only human. Things happen!! A little kindness goes a long way in life. Key word is life maybe things happen don't judge there is always a solution. GOD DOES NOT LIKE UGLY. ...