Product selection 4 out of 5 for quick grabs. Customer experience was 1.5/5 the girl working the counter asked me 4 times if I wanted to put my items I had in my hand on the counter near the register I told her I can hold it 4 separate times. When I finally finished the last moments of shopping I put the items out on the counter and she dramatically seemed more calm and stopped fake adjusting product items near me lol. She was more annoying then helpful in that situation and she kept pacing back and forth readjusting the same items that happen to be were I was shopping.
The gentleman seems very knowledgeable and she did help answer great questions I had when it came to product. The experience could have been 4/5 overall if she didn’t follow me throughout the...
Read moreIf I could mark it a 0 star I would. Just left out of the store with my wife and we weren't even acknowledged during our ten minutes in the store. We are Black and every white person or couple that came in received immediate attention. We even had a clerk come to the lady right beside us and asked if she had questions to let her know. After that, we already knew our business wasn't needed. This company is new to Richmond and we can take our business to Adam and Eve or Priscilla's. Thanks for nothing! Needless to say it seems that black people aren't a priority here nor our business. So please take your...
Read moreI came in here not really even knowing what I was exactly looking for but a young lady named Emerald greeted me when I walked in the door and asked me how my day was and made me feel extremely comfortable and then asked if I was looking for anything specific. I explained my situation. She was able to perfectly suggest something that ended up working perfectly giving my partner and I a night to rememberrr 😍😍😍😍 i will definitely be making this my main for all my fun time stuff cause emerald really hooked it up for me and got me out of my comfort zone! I suggest asking for her if she’s...
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