Friends Screen Golf — Local services in Ridgefield

In past 3 months i have gone to this place about 40 times. I have brought about 9 other new customers and spent thousands of dollars in this place. However the service I’m getting from the old male worker is getting worse and worse. The young workers are all nice but the old worker definitely needs to be fired.

He never smiles and always grumpy. He tries to charge for extra 30 mins if you go 1 min over. I ordered cup noodle in the beginning of 3rd hole, ramen was served at the end of 13th hole. He took over an hour to make and serve 3 cup noodles. When i am done paying he always leave something out and makes me pay twice. He told my group to pick up all the trashes in the room before we leave. It is not WHAT he said, it is HOW he said it. He said he will start charging service fees because he does not want to clean the room after we leave.

The old male worker’s work ethic...

Let me start by saying that our group of friends go here at least twice a week. A decent facility, clean, and close enough to enjoy a little game of golf with friends. But this old man that works there has a way to just ruin the vibe every time we go with his terrible service and attitude. We pay for 4-5hrs to enjoy the game, but to call us to end the game because he wants to leave early??? Telling us we’re not ganna be able to finish 18holes so just get out???? I dont expect much at a screen golf place, but he’s just too much. Asking us to pay tip for him to clean the room, charging extra hr, and just his bloody attitude just makes me sick. Get your act straight old man or you might just lose all your loyal customers.

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It was really in good condition last year. I re-visited this place twice this month, the two rooms I played were not in good condition. One room had ripped screen and a hole in the fairway matt. The other room also had more bigger hole in the fairway matt. Furthermore the end of rough matt was detached and it was hard to...