Aaron's Rent To Own — Local services in Ridgeland

This place made me so mad. I asked for a new box spring plane as day and still got a used one. Then I paid cash think I could get delivered that was a no go they didn’t tell me that like I just was suppose to knew. On Top of that when I requested my money back they was sure to tell me that that’s a big no no in they company so they had to get the area and district manager involved. Like I literally gave up I’m not ever going back to another Aaron’s spend my money else where. They was so obsessed to get the sale that they didn’t even treat me like I was human like warning me was non existence plus this store in particular is just trash I’m not going back AT ALL NEVER AGAIN! This store literally made/make other stores look so freaking bad its a shame. Like for the life of me I complained about that box spring for a week straight cause it was the complete opposite of what I asked for I ask for a NEW -THICK BOX SPRING they gave me a USED - THIN BOX SPRING , & when I asked how did y’all get it confused no had nothing to say I walked them thro the entire conversation after they tried to make feel as if I was going crazy. Yes this happened all over a box spring because I want what I want I spent money thinking that’s what I was getting but it’s neither here nor there. I gave it to my mom and just went to Conn’s &...

I am renting to own a MATCHING washer and dryer - the timer on the dryer went out so Aaron's came to pick it up and I was told it was an easy fix and I will get it back in a few days. I am given a temporary dryer that has a stupid slope to the top - can't put anything on it like dryer sheets what have ya - slides right off. This was over 5 MONTHS ago. I have been told several times it is ready. Was told I would get it Thursday of this past week - Aaron's was a no show and no phone call. I called and supposedly they had a bad day and just could not make it. Rescheduled with a LONG 5 hour window today - a beautiful sunny Saturday and I am babysitting. 11:00-4:00 pm is my window. Aaron's is a no-show again and NO phone call AGAIN! I could have taken kids out today instead we sat here bored and waiting!! Thank God for Net-Flix LOL! Aaron's is only owed less than 50.00 on my account and they will not see it until I get my dryer and there BETTER NOT be any late fees when I do...IF...

This is the second review I'm doing on this store in Ridgeland MS, I've been dealing with this situation since April 4, 2020. I had brought my daughters PS4 in to be service cause it stop working, As weeks goes by I call to check on it, I get " It's still in the shop" ok now months goes by, " it's still in the shop" after another month goes by I call so happen a store Manager answer the phone, I explain to her what's going on, she's in disbelief, saying this is the first time she's hearing about it and that she will have it taking care of, A week later Aaron's delivered the PlayStation in the same condition, not working!! Called back was told by the Store Manager that she now have to find a PS4 that's been used in order to swap it out, ok kool as long as it's working,,, it been over a month and we have yet to get another PS4,,,......side note: we have since then paid off the PS4 even though we didn't have it we still...