Omaha Steaks — Local services in Ridgewood

I ordered steaks for family members for Christmas and they shipped everything but the steaks! They charged me but never shipped them. And they never let me know they short shipped me! Called customer service to straighten it out and after waiting 2 hours I got a woman with a bad attitude who couldn’t care less. I asked to have the phone call recorded and told them that I stopped ordering from them years ago because they kept short shipping their products. We wanted to give them another chance and wow what a mistake! I am a happy customer of Butcher Box for several months now. They never short ship and over charge. Bad customer service with Omaha. Very disappointed....

Staff was incredible rude from the moment she opened the door (knock for entrance). Don't understand why they need: name, address, phone and email for an in store purchase. I said I preferred not to provide personal info she said I had to for purchase. I was picking up a gift so I provided fake info. I have truly had a better experience at DMV. I will NOT patronize Omaha Steaks for a 2nd time for sure! REALLY BAD...

Julia the assistant managers gave me the best example of impeccable customer service in all my years. She was patient, polite, knowledgeable, warm and friendly. I never felt rush to make up my mind. In fact, she facilitated all my questions with the utmost professionalism. I will definitely be coming back for good meats and great service. Thank you for making...