Walgreens — Local services in Rincon

I have never experience anything like this. I call the ask question about a Fedex Package I searching for. The Fedex representative answered the call. Once, I explain what I was calling about she repeats what I just ask. I'm sure I ask her a question. If she could check and see if a package has been drop at the Walgreens which is not to far from my home. Immediately-No voice changes...I ask for a Manager she said; she is the manager. Is there another manager I could speak with; sir, I am the Manager. She puts the call down, I call back she puts the call down again. I call from my cellular ask for the Store Manager. Which was obvious she had spoken with the suppose to be manager. I ask who am I speaking with she says; Crystal I give my full name and ask what her last name...she reply how can I help you? I explain I have provided my last name and I just like to know who I am speaking with because I have had a bad experience just a few minutes ago. She then tells me her Name is Crystal Little and she is the Store manager-how can I HELP you? long story very bad experience she put the call down. Keep in mind I have been holding for 20 mins trying to get someone on the phone from Fedex....Yes, I paid for a package to be delivered to my home a Very Important document. Now, everyone is experiencing some bad time with this virus pandemic issues. I think...what every Issue Crystal Little is have they should be ashamed of themselves. I'm sure i am not the only one...they were just a bit comfortable with putting the call down....I don't know of a business that allow anyone to drop a call by hangup on a customer with out saying bye....or I have some contact you. That type of customer service is going to get someone dismiss from they're job. Walgreens should also be ashamed of them selves for have employee's conduct business on they're behalf in that matter...Fedex....training both to build better...

I couldn’t really decide 1 Star or 2 stars. Things used to seem to be fine but the past few months, not so much. For the past 3 months they have been out of stock of my migraine meds as well as my husband’s diabetic meds. Neither of these need to have missed dosages, yet, we have been unable to avoid that situation due to meds being out of stock. On top of that, the last time I called in my migraine medicine the automated system said it couldn’t be refilled and they connected me to someone in the pharmacy. I assumed I was going to be told that the doctor needed to call in more refills, but instead I was asked “do you necessarily need that many pills a month?” Ummmmm yes, I do have to have a month’s supply, that’s how this works. So she finally said she would fill it for me. Then… after we hung up I got a text saying they were out of...

This place has gone down hill so bad I have been getting medicine from there for years medicine that has to be taken daily. I tried getting my medicine this mouth and they said that they have the right amount but can’t sell it to me cause others might need it as well. They should have order more than enough for the people that have to take it daily. Then they lied and said that my insurance was not approving it and that’s y they could not sell me all of it witch was a lie cause I have the Same insurance company for over ten years and I went to cvs and they got it done with in ten minutes so thanks for being liars and not wanting to do your jobs to people that has been doing business for ten years with y’all I hope everyone stops doing busies with y’all and...