Latitudes — Local services in Rio Rancho

Ok, so I don't have any problem believing the horrible reviews from previous guests. I ate at Latitudes today and I was very disappointed. I brought my children with me today and the experience overall was very, very bad. I had an $8.99 Turkey Club sandwich. The croissant that it was served on was obviously frozen at some point. I was looking for some turkey on this sandwich, and on one half of it there was none, on the other half there was maybe 1 1/2 to 2 oz. of turkey. What a rip off!!! My daughter had the same sandwich. On top of paying $8.99 for a counter service sandwich, you are tricked into paying for a side item. We ordered an order of fries for all three of us. The fries were not cooked all the way and very greasy. Also, the menu doesn't mention that the sandwiches come with chips. That's why we ordered the fries that we planned on sharing. When the food arrived at the table, one basket didn't have chips. Do the sandwiches come with chips or not? The sandwich without the chips had the nasty, greasy, undercooked fries! Why didn't the third sandwich have chips? This is a counter service restaurant inside a gas station / convenience store. We ordered our food, got our own drinks, and went to find a table. Half the tables were dirty, but we managed to find one that was clean. They appeared to have enough staff to manage to clean the tables, but they didn't. I also found a little surprise in my sandwich basket which appeared to be some sort of pizza sausage (Gross), I immediately discarded it. My son's Philly Cheesesteak sandwich was the highlight of our experience. His sandwich was just ok. Didn't appear to have any cheese on it, but we did see a little. 94 Rock ran several radio ads pimping this restaurant. That's probably why I tried it in the first place. They talked about how your food was prepared by "Chefs". I saw a couple of employees dressed in chef coats, but I find it hard to believe that any chef would put his or her reputation on this garbage. Nobody ever came by to check on us and I was disappointed enough to take it as a loss and accept it for what it is. Gas Station Food at Best! Next time I will go to a Giant gas station and microwave a burrito. I feel ripped off! This place...

The long post below is most likely the owner posting as a customer, all comments are his policys. This owner is a bigot to his employees. He tells them off in front of customers. The female employees are his main target.He fires on personal whim and threatens unemployment for all matters. The last review was not just a disgruntled employee. This place is a great place to do business and does have several outstanding employees, however the rate of turnover will eventually change that. I am not a disgruntled employee. This is a great place to do business, however the employees are required to put on face while their jobs are always in jeopardy be careful about any petty complaints it may cost them their jobs.If this owner treated his employees fairly this establishment would be a triple A...

On December 18 I was in your store to purchase some soup. Clerk refused me the purchase because she said I was intoxicated , yes I had a few drinks but she could have asked me if I was driving which I was in a Uber. The issue I have did the clerk have a breathe analyzer or the training to conduct a sobriety check to observe impairment. No right to refuse me service for a simple bowl of soup. It wasn't like I was buying liquor. Your staff should have better training at the less a breath analizer before your staff determines a person is impaired. Her judgment was way out of line. I called the police to ask him if he could give me a breath test, which the test was well below the legal limit of impairment. Further legal action to fellow as I felt I was...