I placed an order with Kellogg for a job we were doing. I was given a price guarantee on the materials through December 30, 2013. In October of 2013 when I arranged the order, I was told they would be delivered on Thursday October 17, 2013. That did not happen. I was told it was because their delivery truck was broken down in Norfolk, VA. Then they promised to have them to the job on Friday October 18, 2013 if they had to send one of their trucks to pick them up. That did not happen. I called on Friday and was told by Bill of their Edenton, NC store that he was checking on the status of the truck and would return my call in 15 minutes. That did not happen. Fast forward to Monday October 21, 2013. Once again I had to call and ask if my materials were going to be delivered that day. At that point I was told that they would not honor the price they quoted me in writing and that they had closed my account. Then they said if I were to agree to pay the inflated material cost and fill out another credit application they would deliver my materials. In short, they left me high and dry with no materials on a job that charges you liquidated damages for days beyond your schedule. Do business with these people at your own risk!!! I only wish I could rate them...
Read moreHad never been here before. Needed wood for a home project. Denise was helpful and I got my order made. They were super busy as this time of year is their peak season so I decided to come back days later when the weather was poor. They had forgotten my order and their circular saw was broken and they were unsure when it would be fixed. I showed up today about a week later and just grabbed my wood I had paid for and left. Seems very poorly run here. I don’t give bad reviews often but I’ll never...
Read moreI lived in Manteo for 7 months before I even knew this place was here. It's fantastic. The staff is super-friendly and helpful and they stock a TON of supplies for everyone, from people like me (just a novice trying to fix up my house) to the real pros. Lumber, plumbing, electric....I can't BELIEVE I've driven to Lowes all these months. Never again. I'm coming here...
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