I purchased a Cartisan 900 MAH and the tanks. Started using it and had over heating problems and wasted 2 tanks as the coil burnt out of excess heat. Then I returned to store and explained the situation and got it replaced. And it happened the same again. Then I asked are these tanks compatible with these vape pens... "store keeper: They should be and I am not sure. They are made in millions and there might be some defective ones. Me: Then I asked, am I getting all the defective ones? Store keeper: may be, you might be getting all the defective. Me: then you want me to keep spending money on defective ones. Store keeper: It's up to you.
So then this Store has all defective ones and selling it to customers, and customers have to shell out money on defective items. He /she was not rude neither sweet. It seems that he/she is out from a call center and keeps telling to contact their head office or email them. Tried calling head office and it goes on to VM. So far from 2 days 4 tanks wasted becoming of over heating. Not sure if it is a fault of...
Read moreI went here to buy a grinder. I was basically talked into buying one of their more expensive grinders when I was originally looking for your basic grinder so I thought I’d give it a try. I Took it home and immediately didn’t like it. It performs in a way I do not like, It leaves big chunks of bud which you have to break up with your finger nails which defeats the purpose. The grinder relies more on pressure than actual smooth grinding. I used it only once so I cleaned it up with alcohol cause it is brand new and went back the next day they were open to ask them to trade it in for one I Do Like, the one i originally went in for. I was told they do not take returns nor trades at all. I believe that is poor business practice especially on a fully metallic item that is not perishable. For this they will no longer get my business and I will let others know to...
Read moreI stopped by quickly as I was looking for a vale cartridge holder. I was helped my Matt and from the get go he appeared very informative, patient, and very detailed in his support. He not only acknowledged the other client but he was able to support both is us. Not only did he answer all of our questions, he educated us on vape machines and we picked one up. He just seemed so positive and appeared to be passionate around his knowledge and level of explanation. I left amazed that there is customer service like him still around. Simply amazing. I will be back to pickup more things real soon. Thanks Matt I appreciate your attention to detail, ease of explaining the product and respecting our time. Thank...
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