Aaron's Rent To Own — Local services in Rockford Township

The customer service was outstanding. Susie was so knowledgeable and very nice to work with. What I thought there was a trouble with my new dryer. She has sent someone out right away. She help me with every question I had and was very professional and very pleasant. I would recommend Susie and Aaron to anybody who asked. I will always purchase my furniture or appliance needs at Aaron’s. This was for the Aaron’s on East State in Rockford, Illinois. You need more store, managers and employees like Susie....

I give this place a five star because of the nice customer service experience I received from heather the original couch I had got wouldn’t fit through my door of the building I live in an this amazing lady found one that would fit perfectly an manage to still stay in my budget range an have it delivered today still thanks to the driver Saul who made it possible . I appreciate everything y’all did today ❤️❤️❤️❤️❤️if y’all ever need furniture hit up Arron’s an...

I ordered my bed set from them and it was 14 days late to be delivered and they cancelled another order for mattresses without warning after I paid and when I called back to find out what was happening I received little to no help. I would not recommend this Aaron’s as I have had good experience with others Aaron’s but this one was lacking both compassion for costumers and reliability of a...