T.J. Maxx — Local services in Rocklin

The worst I’ve been to, if you look at my reviews I’ve never given a bad one, but for some reason I feel this is needed. This T.J. Maxx is unbelievably small. It has the worst selection of clothes, they have nothing for highwasted, shirts were always way to big or way to small, they seemed to lack a Lot of current style. The night before I had look online for THAT specific store and it was very I impressive so I hoped the inside to be somewhat the same. Their makeup selection was horrid. The had eyeshadow palettes that were knock offs of the real designers claiming them to be legit. They had an okay perfume area.. but it wasn’t the best. They had no foundations, concealers, powders, or facial masks in the so called “Makeup and Beauty” section. I love succulent plants as a cute tumblr inspired plant and I decided to get some there instead of what I came for, they were cheaply made and horribly displayed. Half of them were broken or they just came out of the pot with no problem. Then checkout came, by far the worse part of this experience. I had a gift card and I planned to use that. 7 items that were all under 5 dollars except for one that was 12 SHOULD NOT equal over 120 dollars. Our lady kept talking then “messing up”. At first we forgave her but then she kept going I could no longer even comprehend what she was doing. She asked for the card and didn’t even tell me my total. I had 300 dollars on that card but I somehow ended up with 10. They are cons when it comes to taking your money, trust me, you can find better places than...

Very Frequent TJ Maxx/Marshall/HomeGoods shopper. This location is hit or miss, but it is the customer service that earns them such a low score. Went tonight looking for a purse, found a few other things, checked out.

On my way out there was an open box in the middle of the floor of purses. There was Kate spade on top that I was interested in. I reached down to get it and untangle it. Instead of offering help, an employee came up and yelled at me that I can’t be digging through that box.

Hey, how about asking if I need help? I literally just heard an employee asking - presumably a manager - what the four extra checkers could be doing because the store was so dead.

Do better. I walked out. Not sure I’ll be back to this location. Management can feel free to contact me.

Also, if customers can’t look at merchandise, leave it on the back, not up front in the middle of the...

Looks like they don't care about their's customers at all. 40 min in a register line...and this is not seasonal trafgic...just Sunday. Isn't it management's job to regulate amount of cashiers on weekend? So, my verdict is : I would love to escape this store for sure in the future. It's not workers fault, absolutely not. It's a very bad managing. Managers have to be fired. US is the top country in the world....