The Laundry Depot — Local services in Rockport

I’ve been coming to this laundry for about 6 months now and there are 2 reasons. I like the cleanliness and Rebecca. She is always moving, cleaning, folding clothes, and talking to customers. She is very personable and pleasant. I could go elsewhere but just last Sunday I left behind 2 pair of jeans and a favorite blanket. I figured they were lost, my fault. I called Monday morning and to my surprise Rebecca said she had them in back! THANK YOU! Now, this laundry has had some other girls working that have no personality at all. Sit behind the counter down low and don’t greet customers or say bye. If that is considered good customer service then the owners need to get some training too. I worked in customer service management and HR mgmt and know a great employee when I encounter one. Show some appreciation and respect and they will want to stay with you. Otherwise maybe I can find Rebecca a new job and I can find a new laundry. Thank you...

I loved this place when rebecca was working here! Always clean and well kept. My mother went in about 2 maybe 3 weeks ago, and it was 2 girls in the cubby area. Their not friendly at all and only spoke to themselves. The store wasn't as clean as normal either. When my mom accidentally spilled a small amount of oxxy, one of the girls grabbed a dustpan and glared at my mother immediately after it happened. Mind you, as soon as she started the machine, she would have grabbed a broom herself. She did attempt to use a sock to get up the little that she could. I wish rebecca was still here as I'd continue to go back. I am now on the hunt for a new laundry mat. Sucks because this was the closest...

This location of the laundry depot is top notch. The place is always clean the staff is always pleasant to be around n always so helpful. Sherri is an absolute doll as well as the new girl. My dad is a disabled veteran I use to have to come with him to do laundry but now he comes by himself bc the girls help load n unload his laundry from the car. It always a pleasure coming to this place. Very respectful n helpful workers. It's always a friendly environment. Thank you laundry depot!! We...