The Paper Mermaid — Local services in Rockport

UNpleasant! I come to rockport every 4th of July shop with my mom. I walked into paper mermaid unlike all the other shops with genuine nice staff, the clerk at paper mermaid was pleasantly rude. SHe didn't great us,never left the counter. I saw it was paper goods. It I asked about a soap she was selling and if she had the lotion too? She replied she didn't sell that stuff only the soap bc she liked it. then she didn't ask me, she stated I could leave the soap on The counter and continue shopping and she also stated that I could put my bags down on the counter. OBVIOUSLY from my years of college retail jobs I knew she was treating me like a shoplifter. SHe could have just politely got out from behind desk and asked me questions offered to help that's how you politely prevent shop lifters instead she treated my like a criminal maybe because Maybe I wasn't dressed to her standards idk also when I tried to pay she was rude like I didn't have money she said oh there's a ten dollar minimum I didn't have cash since I spent it at the other stores , so I had to ask my mother instead of offering me and ad on sale to meet the minimum it was awkward and uncomfortable, she was rude and didn't obviously want my business! terrible Never go! go to shops anywhere else IN Rockport they carry the same and...

My family has been visiting the town of Rockport for over twenty years. In the past five years one of our daughters and her young family has been enjoying Rockport with us. Unfortunately, this past trip, we had a traumatizing experience in The Paper Mermaid. The old woman who sometimes runs the shop verbally abused my five year old granddaughter, my daughter and myself and in front of many other costumers. Emie was gently playing with several of the mermaid dolls. This woman stomped up to us and SCREAMED, "Is this your CHILD?" "She can't touch those dolls!" "They will get dirty!" And on and on... until we left the store, dumbfounded by the hatred this old woman was spewing. I will agree that the store is set up in a lovely and inviting fashion. Perhaps there should be a sign on the door- No children allowed. I have loved this store throughout our visits and spent thousands of dollars there. But NO More. The old woman has scarred my daughter and me. We will carefully monitor Emie's emotional well being in the future. Respectfully...

The Paper Mermaid is one of the special reasons I go to Rockport! The store is amazing!! There is always something new, magical and wonderful to explore! I have found the staff to be very respectful and kind during all my visits especially when I take up room calling & video chatting with my grandchildren so they can tell me what special surprise they want Grandma to bring back. I have to admit I can be quite loud!!! Now for the inventory at the Paper Mermaid. It is amazing- artistic, magical, mystical, heartwarming and I really want to buy it all!

From a world-wide traveler...PS.THIS IS A PLACE...