Village Silversmith Ltd — Local services in Rockport

Specific to the Bearskin Neck store, which is lumped in on Google with this location...AVOID THIS TOXIC ENVIRONMENT! The man that either owns or manages this shop is the rudest, most condescending scumbag I have ever encountered in my two decades of coming to Rockport. We noticed, during one of the first times we were browsing here, that he was callous and short with many customers as they walked in (most Rockport shop owners are exceptionally kind and enthusiastic, so that is incredibly out of the ordinary). He was moderately rude to us while we were purchasing a necklace last year (which broke in a day, might I add), but I decided to remain open-minded. 'Maybe he was having a bad day,' I thought. Not so, as I discovered this year, as he said rude things about the group I was with as we browsed. In the past, he has seemed incredibly cold and suspicious to people with children; he was aggressive towards anyone "young", from teens to young ADULTS. I understand that sometimes teens and the like suck, but he does not discriminate between misbehaving people and paying customers if you're under 60. He has been rude to my MOTHER in the past. If I could give 0 stars to this business purely based on their customer service, I would. I was considering buying a fossilized turtle skull from this location, but his rudeness has solidified that I will buy this item elsewhere. The people at the other locations are far kinder. I take solace in the fact that I clearly live a happier life than this miserable, pathetic excuse for...

I've been here every time I visit Rockport. This was the very first wire wrap rather silver wrap jewelry I ever saw and I racked it up. Amazing spin rings high quality and personalized. The owner (I haven't been since 07) is so professional, accomadating and knowledgeable. The talent is Obvious. I bought pendants for all my colleagues and close family. The pieces are cherished....

I visit every time I go home. There are 4 within my normal travel and I went to 3 of them this past visit. I usually find something at each one. If you’re looking for silver pendants, there are so many to choose from . Crystals or minerals, there is such a...