The Ice Cream Store — Restaurant in Rockport

Heard that this was a place full of good ice in the Rockport area, so I had to stop by and try it. First impression: the line was incredibly organized and not clumped, which is perfect! Though the customer service was not what I was hoping for. When I politely asked to try their Purple Cow Shake, the person at the counter got confused and spewed attitude towards me, which was something I was not pleased with especially since it was my first time visiting. After a couple of clarifications, I was able to get my order and leave. Trying the shake; it was just okay! The first couple of sips were perfect, rich and creamy, fluffy and cold, sip by sip! But as soon as I reached the end, it then started to lose that blackberry and marshmallow flavor, and then became icy and bland. Moving towards the ice cream, they look good, but portions can be oversized! There are a variety of flavors to choose from and good healthy alternatives. Overall, not sure if I’d come back, for I don’t know what the hype of this place is about. Don’t get me wrong, great selections, cute little shack, beautiful aesthetics. But things that could’ve been better are the quality of ice cream and frappes/shakes, and customer service. This place does have potential to keep improving though, so I’m not mad in the slightest bit....

All the ice cream here is that in which you could expect if you've visited a roadside ice cream place in New England.

My ice cream was great, though strangely there was a hunk of ice in it.

There were a couple of young girls here working hard. They were moving the line and accommodating customer requests with good attitudes. It's small and cramped and they made it work. Good to see.

That said, it's a small place. Eating options inside are limited. The view from inside out over the water is incredible. We took our ice creams away and chose to walk down the street that's lined with shops...

We visited The Ice Cream Store twice while vacationing in Rockport. The ice cream here is very good with a good selection of flavors and the girls working behind the counter (different ones each time) were all very friendly and nice. It's a cute little shack right on the water that offers very limited seating. We were lucky both times, it wasn't busy and we were able to get a table (there are only a few small tables) right at the window so we could see the beautiful view of the water and a bunch of ducks right...