C&C Auto Body Shop — Local services in Rocky Mount

On Dec 1, 2021 we bought a used vehicle from this business. They advertised it as having 172k miles (when in reality it had 194k) BUT having a new (50k mile) transmission. We knew nothing about this business but liked the fellow, Eric, who we dealt with and SINCE *we just wanted a good used car AND *this business is an AUTO REPAIR SHOP, we trusted them. THEREIN was our mistake.

(We are 70+ years old and were simply looking for a good used car. We actually even asked Eric if he would sell this car to his own parents.... he said Yes!!)

We had the oil changed on December 4, just in case it needed it. On Dec 17 we took the car (to our local mechanic shop) for a "once over” just to make sure all was good with it. THE MECHANIC’S REPORT ON THE CAR WAS UNBELIEVABLY HORRIBLE. One line of the report actually says *"needs transmission" .... *another line says "engine mount (torque strut) broken on very top of engine" *another line "NEVER SHOULD HAVE PASSED INSPECTION"…. (and it DID pass inspection in November, 2021. The car had been in their possession since June, 2021) AND even though the oil had been changed 2 weeks earlier, the report says: “no oil on dip stick before service”…. ETC ETC ETC ….. the list goes on and on.

We approached the owners (Salvador & Oscar who oddly enough had requested that our payment be in 2 separate but equal checks made payable to each of them.... not the business) with the proposition of them buying the car back for half of what we paid. They could then make all necessary repairs and resell.

THEY REFUSED TO EVEN CONSIDER OUR OFFER.

So, maybe this business knows how to repair cars. HOWEVER, they know NOTHING about honesty nor integrity. I wouldn’t send my worst enemy to them.

CUIDADO CON EL...

Hit a deer returning home from a several week long road trip and damaged the radiator and power steering systems. Managed to limp and wrestle the car to CnC which was the only shop who'd even look at it on a Friday. Eric was awesome,within ten minutes he'd assessed what was wrong and what my options were needless to say I was on a very slim budget.They couldn't fix it till the next day so he gave us a ride to a near by hotel and the next day they had the car ready and very kindly priced the work under the quote. It wasn't a full repair but it got me the couple hundred miles I needed to get home like there had never been anything wrong at all cosmetic damage aside. I'm incredibly thankful for their help, any other shop I'm sure would have taken advantage of the situation but the folks at CnC were nothing but kind understanding and helpful. I hope this review helps increase their business because they...

I would reccomend C&C highly. My door got torqued out of alignment when a gale force wind flung it wide open. Another body shop gave me a big estimate and needed to keep the car 3 days to fix it. I took the car into C&C for a second estimate and he looked at it and totally fixed it in less than 5 minutes with a special pry bar, some muscle and expert knowledge that comes from years of experience. I am so grateful for their willingness to help me out on the spot with a smile and a reasonable price. Kindness, honesty and great skills need to be recognized. They are hometown...