Cricket Wireless Authorized Retailer — Local services in Round Lake

BUYERS BEWARE!!! THIS CRICKET STORE IS A JOKE THE 2 EMPLOYEES AT THIS STORE WILL TRY TO TAKE YOUR MONEY AND NOT FOLLOW THE CRICKET POLICY IT WAS MY FIRST TIME WALKING INTO A CRICKET STORE I SWITCHED TO CRICKET AND GOT A PHONE THE NEXT DAY I DIDN'T WANT THE PHONE BECAUSE WHAT THEY TOLD ME ABOUT THE PHONE WAS THE WRONG INFO AND I WAS NOT HAPPY SO I WENT BACK INTO THE CRICKET STORE RIGHT THE NEXT DAY AND SHE WAS WANTING ME TO PAY A $25 RESTOCKING FEE WHICH WAS NOT RIGHT BECAUSE I HAD THE RECEIPT AND THE BOX WITH ALL THE PAPERS AFTER SPEAKING WITH THE MANGER OVER THE PHONE AND TOLD HIM I WILL REPORT YOU IF YOU DO NOT FOLLOW THE 7 DAY RETURN OR EXCHANGE POLICY HE SAID OK I WILL DO IT FOR YOU AT THIS POINT I WANTED TO GET THE SAMSUNG GALAXY S5 SO SHE WENT BACK AND GOT THE PHONE ONCE SHE CAME BACK SHE STARTED BEING VERY RUDE DISRESPECTFUL AND BELLIGERENT SO I TOLD HER JUST GIVE ME MY MONEY BACK AND I LEFT I THEN CALLED THE CORPORATE STORE AND THE MANGER THEIR CALLED HER AND SHE TOLD ME THAT I WAS CORRECT AND THAT SHE SHOULD OF JUST FOLLOWED THE CRICKET POLICY SO BEST ADVICE TO EVERYONE ONLY GO TO THIS STORE TO PAY YOUR CRICKET BILL BUT NOT...

At this location, they offer a case and screen protector for $25 instead of just paying the activation fee. Great deal that I was not offered at other...

Teresa!! Wow thank you for taking care of my daughters First new phone !!! Great costumer service , she went out her way to help us !! Give...