So 2 weeks ago I called for an appt for a haircut. Since I am not from here locally the girl at the front desk was helpful in suggesting that she will have one of the salons / stylists call me back and then I ca setup an appt with them directly. So a woman named by Renna called me back (her salon is in Suite#1), calls me and setups an appt for that Wednesday. I called her on Tuesday to reconfirm but she needed to reschedule it for following Wednesday as something had come up. Following Tuesday I call back to reconfirm the appt for that Wednesday and she said all good. I show up for my appt and Renna was busy with another customer and tells me that she thought my appt was an hour later. To that I said I can come back an hour later and then she says that she messed up because then she has another appt as she messed up and double booked herself. She suggests that she can do it for next day for free and I told her what time I can make it, so will that be ok and we are all good? Her response was that she can make the appt but not sure if she can hold it. I was surprised by that answer and asked her again that she expected me to come out again for the appt, yet couldn't confirm the appt? Her answer was "sorry I can't help you" and just walks away. I have never ever experienced such unprofessional attitude, if you are confirming an appt to a customer, then should follow through as oppose to telling them they are not sure if they will able to be keep it or not. I am sure not all the stylists at Salons by JC are like that but I was certainly taken aback...
Read moreI’ve been an independent hair & makeup artist at Salons by Jc Round Rock for a little over 5yrs now & it’s honestly the best decision I’ve made in my career. Not only is the establishment beautiful, the suite concept is perfect for allowing you to truly be your own boss & run your business as you’d like. The owners are tentative to our needs & are onsite often to ensure we are taken care of. The front office is perfect for greeting & helping our guest navigate the salons. I strongly encourage any artist who may be teetering on the decision of possibly opening your own salon or interested in to becoming your own boss, in the beauty industry, to take a tour of Salons by Jc Round Rock. I guarantee you will not only fall in love with the establishment but love the concept of being your boss & running you’re very own business as well! Take the leap, you...
Read moreI have been a tenant since early 2016 and it has been a rewarding experience. The owner Mindy, works hard to keep the salon suites maintained and elegant. When our clients walk in there is a welcoming ambiance. Mindy provides resources for all tenants along with business promotions. In 2017, she supported me in creating a double suite for our grooming salon business. Wow, this proved to be a great business move.
There were occasions we hosted community events to promote our grooming salon for men, which included celebrities and high profile guest. Mindy has always given us full support to accommodate our events.
We have a concierge at the front desk welcoming our clients (Mrs. Vanessa). With all the ammenties and support, I highly recommend Salons By...
Read more