The Vitamin Shoppe — Local services in Roxbury Township

Had to return an online order at this location. John Pearson refused to refund me for what I paid for the product and would not look up the order to see what I actually paid. I asked him for the 800 number so I could get some help and he provided me with the wrong number. I was able to get the correct number and spoke with an online rep named Lakesha who asked John why he couldnt look up the order and he really didnt have a response. Regardless, Lakesha was kind enough to refund me for the order in lieu of me just leaving the 2 items in the store. I have never been treated so poorly by a store employee before. This experence in this location was unacceptable and should have...

Horrible customer service from the older gentleman with a goatee at the counter. Google and the Roxbury Vitamin Shoppe website says it closes at 8:30pm during the week. I got there at 8:10pm and the gentleman literally shooed me and a group of others away with the door locked and just pointed at the sign at the front door. I completely understand if the store hours changed and Google and their website has not been updated, however, it is unacceptable how he handled the situation. The group of people behind me that he also shooed away with his hands said that he is always rude to...

this is a great store i have had lengthy conversations with Connie and she is very Knowledgeable knowing all about herbs and regular medications and the cross connections between them. i have had very pleasant interaction with her and she is very helpful. and if she doesnt know she looks it up while your waiting who does this. CONNIE great job and i look forward to my next visit just to conversate with her. i wish most people were like her she genuinely cares about her customers and tries to help them feeling better and taking care of themselves. keep up being you it doesnt go...