Buff City Soap — Local services in Saint Charles

I like the laundry soap but the customer service is disappointing. I drove 30 min to the chesterfield store to take advantage of the bogo deal. I work weekends so it’s hard to get there for me. When I got to the door a young man was standing there and said they closed an hour early. So I waited for the next bogo and since I couldn’t make it in time after work I went online to order and pick up. But the only pick up locations listed were in Tx. Went in the to the store in St Charles the next day and explained my efforts to take advantage of their promo and was met with a “sucks to be you” attitude. Looks like I need stop trying so hard and jusy find another option for laundry...

I love Buff City Soap products. I like the rewards program. But 2 times I've gone in with my grandkids to paint a bath bomb, and we were not welcomed with open arms. The first time we were told no, I had to push for her to let the kids do it and thankfully another employee let them. The 2nd time the same person had the exact same lack of enthusiasm and said they couldn't paint them, because they just had 2 birthday parties, and they don't have any left. I said, well what if I buy 2 bath bombs? She said we still couldn't do it. It was disappointing for the kids, and annoying to me. I understand it's a free perk, but her attitude was what was...

First time went in with my husband a couple weeks ago we didn't purchase anything then but knew I had to bring my daughter here to pick out a couple soaps for her! Went today with her, store was super clean. Two employees super nice. We did smell so much soap gave us a headache but of course smelling all the smells I knew it would happen.. they had a special buy 5 get 2 free of course took that offer. We most definitely will be back to buy more. Daughter got the sour candy soap smell and it...