I was up in St. Clair Shores for a family birthday celebration and this place was recommended to me. I looked at the reviews and pictures and agreed with the recommendation. I called on a Wednesday and was able to place the order for pick up Saturday late afternoon. The party being on Sunday. Being a home based baker myself, I know the importance of how to order with all the details needed. I felt like I communicated those but perhaps there was a miscommunication on my part or she didn't understand. The conversation was a bit rushed as she kept having to put me on hold to help customers (so not enough help in store). I ordered a marble cake, buttercream frosting, pastel coloring for writing (light pink) and THOUGHT pastel colors for the flowers, nothing bright, meaning buttercream flowers. I tried to get more details out of the person taking my order to get an idea of what it would like and she said, "either you trust my decorator's or you don't". Um.... okay... when I take an order, I get specific details on what they want and how they want it decorated. I requested buttercream frosting, marble 1/2 sheet cake, spring florals with pastel colors. I also said filling also regular buttercream, thinking it would be two layers. It was not. I received a single layer 1/2 sheet cake, beautiful handwriting in light pink, and decorations but the flowers were artificial. Luckily, everyone at the party including the birthday gal thought it was beautiful and delicious! Everyone kept asking where I got it from. Always a good thing! It had very little marbling and mostly vanilla but very moist and delicious as was the frosting. and having traveled from Georgia to Michigan, it was not feasible for me to do the cake :(. I would order again, but go in person and be very specific and if told again "either you trust my decorator's or not", I'll go somewhere else. All I wanted was an idea or concept of what the cake...
Read moreI order cupcakes and a 6 inch for my grandson that was here from Texas for his first birthday. Wanted to make his day special and we had a King theme with colors blue and gold. I told the lady that took my order who was very nice that I wanted only colors blue and gold with blue and gold sprinkles and the cupcakes to match!! Was told I could pick up at 12:15 today. I picked up my cupcakes all have white frosting with gold/blue sprinkles. Cake was blue and gold but with bright yellow writing that looked horrible. Like a kid wrote it. I told them I did not ask for white frosting for the cupcakes and the yellow writing was tacky! I left then was upset and went back in and said can you please just take the yellow writing off and I will figure it out. The lady believe was the owner was very rude. Had enough nerve to ask if I was in a hurry. Yes my grandson’s party is at 1pm and it is 12:40. And said in a unapologetic way “Sorry”. Was late to the party and my order was not right. Did not offer any discount off or anything. Worse service and...
Read moreOn May 18th 2020 I patronize my local Sweet Life Cake Shop for the first time and when i picked up a Kobe Bryant cake i was disappointed i was told to send pictures and i thought the pictures were gonne to cover the whole cake corner to corner. I called the manager and she was VERY objective to constructive criticism and she was yelling over me and not taking anything i said and over talking me she told me that i made the cake by sending in the design that i wanted on the cake and if I were to be the one who did make the cake i would have finished the cake by putting ballons and confetti on the empty edges .I thought she would have been a little more respectable knowing the times that we are going through with COVID-19. To end on a good note if you want a celebrity star studded great tasting cake PLEASE go to Shelia's Bakery in Detroit and the South West area sincerely...
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