Extra Space Storage — Local services in Saint Cloud

I'm wrapping up 3 years of having a storage unit here as I needed one while DreamCrushers built our house (took 2+ years for them too, btw). I have 3 years of on time payments with auto pay at this location. My credit card expiration updated and I had someone call me to take payment, we negotiated a rate lower because every 3 months your rate will change. After he had his "manager's special" to reduce my rate a day or so later, I called back to give my credit card and low and behold, there's not record of it and I'm slapped with $70 late fee? Again, 36 months of on time payments.

• Also, make sure you keep tabs on your monthly bill. Every 2-3 months you will get a price increase. It's a cat and mouse game. You have to waste your time and argue with them for a lower rate. They say they're "checking with their manager" and Surprisingly, you get a "Manager's Special Deal", which is a lower rate. If I'm paying on time, why don't you do the right thing and give me a better rate? Less time and effort on your employees to only give me the...

I recently had the pleasure of working with Matt at Extra Space Storage, and I cannot recommend him highly enough! From the moment I walked in, Matt greeted me with a warm smile and genuine eagerness to help. His extensive knowledge of the storage options available made the decision-making process easy and enjoyable. I was particularly impressed by the facility's impressive amenities, like climate control and convenient elevators, as well as the personal entry key—this attention to detail made me feel valued as a customer.

After selecting the perfect storage unit at a great price, Matt went above and beyond by suggesting local businesses to explore, transforming my experience from merely renting a storage space to discovering the neighborhood. The entire process was seamless and convenient. If you're in search of a hassle-free storage solution with fantastic service, definitely reach...

John, Catherine, and Natalie are all so amazing! John is usually there when I come into the office and always greets me with kindness. The sign up process is easy, and you can do everything online and through their app. I’ve rented storage units with different companies in multiple states and I must say that this is by far the absolute cleanest storage facility I’ve ever seen. It lets me know that the employees really care about keeping the facility neat and tidy, and gave me confidence in that my belongings would stay well maintained while being stored.

And I love the fact that there’s music playing in the hallways of the building! Sounds like todays hits or something. Either way, it makes coming to my unit much less creepy lol. If you’re considering renting a unit here just do it. You’ll definitely...