Strawberry By Lemon — Local services in Saint Cloud

Their prices are not accurate. The dipped cheesecake is listed at $7 and it’s actually 13.50 which is insane to me and very misleading. According to the owner she changed the prices and her new signage is not in yet which is understandable but at least have a notice posted or let customers know as their ordering. When I spoke with women taking the order she was very dismissive and said to contact the owner. She also didn’t realize I spoke Spanish and told the gentleman cutting the strawberries to start adding less strawberries to the cups as rush hour was coming. When I spoke with the owner, though a pleasant women she kept cutting me off and not really letting me explain my experience. She had a response for everything as i was still talking. When I mentioned the comment I heard about the strawberries her response was “thanks for letting me know and not running to social media”. I was caught off guard by that comment considering social media is how you bring in customers, that’s certainly how we found them. She texted me a few minutes later and said the prices I was charged were correct but she failed to see what the actual point was. The prices don’t match and there’s no warming prior to ordering or signage. I won’t be returning simple because of the experience. I was looking forward to having a local place in town...

The first couple of times I visited this place, I was really impressed. The quality of the Belgian chocolate was fantastic. It felt like a great value and experience. Unfortunately, after a few more visits, I’ve noticed a clear decline. The portion of toppings has become noticeably smaller, now it feels like you're mostly eating just strawberries. I’m not expecting an overfilled cup, but for a $16 treat, there should be a better balance or a $25 chocolate bar I’m expecting quality. Even more concerning, the strawberries no longer seem fresh. Lately, they’ve been mushy, as if they’re old or previously frozen. On top of that, the Belgian chocolate used now doesn’t taste like the same high-quality version they started with. It feels like a cost-cutting move that has really affected the overall experience. It’s disappointing to see such a quick drop in quality. This place started off strong, but like many others, it seems the focus has shifted more toward profit than maintaining standards. I truly hope they return to what made them great in...

This is my second time at this location because I loved it the first time I went, great quality and great customer service! This time around it was an odd experience.

I asked for the strawberry cup and asked for extra chocolate and pistachio cream because although the first time I went it was great, I had very little of both. The young lady who served me put an outrageous amount of both, so much so that it was filled to the rim and it overflowed and she didn’t clean my cup properly. Not only that, but she was making fun of my order with her coworker because I ordered “extra… of both”. Mind you, the place is extremely small so you can hear everything. Once I got my cup I said “you put extra extra” and the young lady rose her voice and said “girl you asked for extra!” I just looked at her, paid and left. My cup was inedible from how much she put. Almost felt like she did it on purpose. Customer service is a huge thing, I believe the young lady should be trained better. Not sure if I...