Casa di Mazzaro — Local services in Saint Petersburg

My card was hacked into and without my knowledge, the credit card company did not pay the cooking class fee that I had originally registered (about a month before) and thought paid. The store owner knew as of a week before the class that the charge was disputed. I am a repeat customer and instead of contacting me ahead of the cooking class date, she allowed me to show up and then informed me that my spot had been given to somebody else. I came with a friend who obviously couldn't stay. The owner was confrontational, and not budging from her "no exceptions" cancellation policy. She would not consider any alternative and could not understand why I would be upset that my spot was given up and that I did not know until I arrived at the store! I also felt very bad for my friend. The owner's demeanor was very offensive. Her name is Cindy and she would not, I repeat, no give her last name, which shows me that she is certainly not proud of being an owner. She knows she made a mistake by not contacting me at least... a day before. She knew about the issue for an entire week. Meanwhile, I had no idea that the charge did not go through. I will never, ever step foot in that store again and I would not recommend signing up for any of the...

Wonderful store wish huge selection of housewares and gifts. Always greeted upon entering. Crowded today but unbearable. I stopped specifically to talk to the street sommelier as I was looking for a unique tea for a friend. She was knowledgeable, patient and professional. Loved that she used a beautiful Asian fan to provide a nice fragrance of the various teas. I decided to purchase Irish Breakfast and Jasmine (had to buy myself the Jasmine too).

I didn't have much time on this visit but I perused the gifts, unique towels and cookware. Can't wait to go back and take more time to look at everything.

BTW, there is a great selection of cookware, cooking gadgets as well a numerous types of coffee makers. And they provide a variety of cooking classes.

Be sure to stop in soon and experience this establishment...

I bought a rotary cheese grater. When I got home which is an hour away from store there was no handle in the box. I called the store and the person who answered said she would get back to me and most likely be able to mail me the missing part. There were many cheese graters there on sale, probably not moving too good. I got a call back and was told that the owner would not take a handle from another box for me because that would incomplete that box. Mind you it was only a $7.00 item but useless without handle. I was told I could get a refund or store credit. So think about it, they would rather refund me, who has already paid for this item than send me the missing part. Please reply to me on this matter or I will have to take other actions. Heard from Cindy and she will refund me and she was...