ALDO — Local services in Salem

Talk about horrible customer service The so called "manager " Kelsey and Caroline was rude and clearly unprofessional Basically forcing me to buy used shoes because they don't have more in the back of the store.. I have to buy the one in display according to her... I asked her to order them then for me and she said is not guaranteed I will get them brand new WHAT? If I want used shoes then might as well go to goodwill.. Horrible service, rude and very unwelcoming store They of course made fun of us when we were walking out of the...

Bought some earrings, never wore them or took them off the card they came on. They were still sealed in the bag from time of purchas. Tried to return. Was told no return allowed. Pointed to a miniscule sticker, below waist level, in 12 font with policy that I had to bend over to see. If I had been told at point of sale I would have waited. ...

Pretending that they couldn’t make online returns… when we both knew very well they could. This was the second Aldo location they tried to pull this nonsense with my boyfriend. Which is why he asked me to go. It wasn’t until I mentioned I worked for Aldo for years that suddenly the system...