Jackson Jewelers — Local services in Salem

Phenomenal establishment, we have purchased some of their fine jewelry in the past and will do so in the future.

A family owned business, every person in the store is friendly, extremely knowledgeable and want what is truly best for their customers. Superb jewellers also provide outstanding service, with the initial purchase of my first watch at Jackson's the jeweler drove to Portland to pick up my watch and discuss the work to be done in person. Where do you find such old world quality service (they are still contempory as well!)? They literally go the extra mile!

Both Tyler and Rebecca provided impeccable service as soon as my Wife and I entered the store. During the latest visit I was wearing my construction clothing (I had not planned on stopping dressed as I was) and was still treated like royalty. The folks at Jackson's soon recognized me even though it had been many years since I had seen or talked with them. That is the level of care and service that they provide. They are the kind of company that I wish were more prevalent in our current day.

If you want top level customer service, with friendly, warm and extremely knowledgeable fine jewelry expertise Jackson's Jewelers is the place to come to. They have made lifetime customers of my Wife and I, and they have my very highest recommendation.

A very grateful...

I have always known that Jackson's was the best in town. Have always taken my business there. However just last week I called about a custom piece and talked to Cynthia about it. She gave me incorrect information that about my mother's jewelry and I naturally became very upset. Brett had to step in and take care of the situation. l am not upset or angry with anyone or the store in general. Only disappointed that Cynthia was confused apparently and giving me incorrect information. From the message on the phone custom pieces of jewelry are handled by Cynthia. My question is why did she have incorrect information that led me to believe my mother's jewelry was gone and had been picked up over a year ago by me which I knew was not correct. Not trying to get Cynthia in trouble, but I was disappointed and upset that she seemed to be having a problem of some sort doing her job and giving me correct I formation. Sorry this is so long winded. I was going let it, but you asked. Thanks...

The very best jewelry store in the Willamette Valley!! Family owned with a long long tradition of truly committed and outstanding personal service. Family owners are assisted by wonderful additional staff. You will be treated with genuinely friendly, courteous, and respectful attention, whatever your budget. They have a magnificent collection of the very finest jewelry and watches available, as well as lovely jewelry for any budget. You will also find a beautiful collection of estate jewelry at truly amazing prices! If there is something special you want and do not see, they will order for you. And you may also have new and vintage jewelry custom altered. There is no finer example of Oregon’s very best small family owned businesses. My family’s friendship with and loyalty to the Jackson family and their business goes back...