Finders Keepers Unique Boutique, LLC — Local services in Salem

I rarely write reviews, but our experience at Finders Keepers Unique Boutique in Salem was so unsettling, I feel compelled to speak up. From the moment we walked in, the owner followed us around the store like we were criminals. Every aisle we browsed, every item we looked at—he was right there, watching us with suspicion. It was humiliating and deeply offensive.

We came in with open hearts, hoping to support a local business. Instead, we were treated like thieves. Not once did he greet us with kindness or offer help. His attitude was rude, cold, and judgmental. For someone who claims to run a community-oriented shop, his behavior was anything but godly. There was no grace, no respect—just a toxic atmosphere that made us feel small and unwelcome.

This store may be filled with vintage treasures, but the real value of any business lies in how it treats people. And in this case, it failed miserably. If you're looking for a place that honors dignity and decency, look elsewhere. The store itself is cluttered and dimly lit, a far cry from the bright, inviting space shown online. And while it may seem like a bustling vendor hub, I couldn’t shake the feeling that most of the inventory belonged to the owner, not independent sellers. If you're considering becoming a vendor here, protect yourself: get everything in writing, carry your own insurance, and be prepared for a lack of transparency. I wanted to believe in this place, but it turned out to be more smoke and mirrors than community and trust.

My second review to the owner!!!

This experience was deeply upsetting—not just because of the false accusation, but because of the way we were treated as human beings. My fiancée Rachel and I walked into your store with open hearts and genuine interest. We were excited to explore, to support a local business, and maybe find something special. Instead, we were met with suspicion, judgment, and ultimately, a baseless accusation that we were stealing.

Let me be clear: we work hard for everything we have. We’ve come through a lot in life, and we’ve done it with integrity, faith, and love. We don’t steal. We don’t lie. We don’t take what isn’t ours. What we do is help others, lift people up, and treat everyone with respect—something we did not receive in your store.

Rachel says: “I was genuinely excited to shop. Your store has beautiful items, and yes, I touched things—because that’s what shoppers do. We look, we feel, we consider. But from the moment we walked in, I felt watched. Not welcomed. Judged. And when you accused us of stealing, without a shred of proof, it broke something in me. Because we’ve worked so hard to rebuild our lives, and we deserve better.”

You say we’re not welcome back. That’s fine. We’ll take our money, our kindness, and our dignity somewhere else—somewhere that sees people for who they are, not who you assume them to be. Somewhere that doesn’t treat customers like criminals based on nothing but bias.

There is no video of us doing anything wrong because we didn’t. What there is, unfortunately, is a store owner who chose to lie to feel powerful. That’s not just unprofessional—it’s cruel. And it says more about your heart than it ever could about ours.

We are Christians. We walk in faith. And while this hurt us, we won’t carry bitterness. We forgive you. We pray for you. We pray for your business. Because the Lord sees everything. He knows the truth. And He is the one who will bring justice and healing.

Rachel adds: “You didn’t just lose customers—you missed the chance to know two people who live with love, grace, and gratitude. We’ve been through the fire, and we came out stronger. We’ll keep walking in light. You can keep your store. We’ll keep our peace.”

We’re not ashamed. We’re proud of who we are. And we’ll never let anyone—especially someone who doesn’t know us—make us feel small. God knows our hearts. And...

Vendors beware! My son and I were very excited to try our luck at becoming a vendor at this location. We went in to check out the store and thought it was pretty good. We asked about the rent for the space which seemed to be very reasonable. I was asking about insurance. He said they carried insurance and that they had a break in and some things were stolen and the insurance paid quickly. He told us to take pictures of the items we placed in the store. We did this and made detailed notes of what we put on the shelf. This almost seemed to good to be true. The offer was $40.00 per month for a bookcase for the first three months. After that we would pay 12% commission on what we sold. He expected us to buy special tags which were a big investment to start. He invited us to put ornaments on his trees to sell at Christmas. I made some beautiful beaded angels. I lost $26.00 in ornaments. When it was brought up to him he said he would hunt the store and look for them. A few days went by and his ultimate response was, "If I had to pay everyone for what is stolen I wouldn't be in business." My son picked up our final check today and he claimed he felt bad and wouldn't charge us commission. As my son is getting ready to leave the store, Tony the owner tells him the the two iPods are his. $100.00 each and they didn't even have our vendor number on them. My son could have walked out with them and the person that owned them would of had no recourse. There seems to be a few vendors but we were suspicious that it was mostly his stock. On the Website it shows a large brightly lit store. That is not what the store looks like. If you decide to become a vendor at this location be sure to carry your own insurance. Anything he tells you get it in writing. Very...

We visited this shop and were greeted by a man who we believe to be the owner. While we understand the importance of setting clear expectations for visitors, we were taken aback by how uncomfortable we felt during our visit. Unfortunately, it seemed as though we were being treated with suspicion from the moment we arrived.

At one point, the owner commented to another customer about some members of our group who left before others, suggesting they may have stolen something simply because they didn’t make a purchase or say goodbye. This assumption felt unfair and uncalled for.

Additionally, my autistic daughter picked up an item with the intent to purchase it, but the owner quickly took it from her, stating that he needed to move it up front because people steal. She was deeply upset by this, especially since she has never stolen anything in her life and spent $100 of her own money at the store.

While we appreciated the shop's unique merchandise, the atmosphere of mistrust overshadowed our experience. We understand the challenges that come with preventing theft, but treating all customers as potential thieves creates a hostile environment that discourages loyal, paying customers...