I LOVE DOG DAYS SAN ANTONIO. It has been an absolute life-saver for the care for our dog. A couple of weeks before finding Dog Days San Antonio, we left our Rocky with someone in their home who Dog sits on a regular. Long story short, it was a horrible and very traumatic experience for both Rocky and us. When we picked him up, he look so undernourished and smelled horrible. His bed was filthy with pee stains and torned up and we could tell that he was in a crate the majority of his stay of 7 days. He was lefted to lay in his pee and poop and we was told that he ran out of food which seemed impossible to us. Our Rocky was fully trained before going there and came home, peeing and pooping in the house and was scared and so withdrawn. We had to retrained him all over again and just continued to pour a lot of love into him. We felt so horrible for leaving him there. So here we are 2 weeks later and we need care again ( he was scheduled to return back there for a couple of days for our son's wedding. But that was definitely a No, No) and found Dog Days on Facebook. This place was definitely Heaven sent. We immediately like what we heard from speaking to Marissa, without us telling her our past experience. People, this is not a place who leaves your pup in a kennel all day. Infact, it's the complete opposite. I love the fact that they put the dogs with age and size appropriate dogs. It's just like he's in school, he's out and about with other dogs having fun. They only crate him when it's time for him to eat (which i feel is good, so you know that some other dog isn't eating his food) and when it's time for bed. ALEX, the owner, was so wonderful and very accommodating, and I loved that he was hands on deck with his staff. Alex himself and some other staff personally sent me daily updates, photos and videos of our pup. When it was time to pick him up, Rocky looked like he wasn't ready to leave. All the staff knew his name and that in itself was awesome. When Rocky came home, he was still trained but he was very tired from playing with the other pups for 2 days. It even seem like he miss his new friends. So, in a nutshell, thanks sooooo much Dog Days San Antonio for all you do and I highly recommend them to anyone looking for a dog sitter or daily dog care. Thanks again for being...
Read moreI’m the dog mom of black lab, Saint Peter. I entrusted my best friend at the care of Dog Days SA boarding during my holiday vacation from 11/18-11/29 . During this time I was getting updates that he was doing well and making new friends! About 5 days before pickup, Alex (who was the main person of contact) sent me a message that he was no longer playing very much but rather following him around. Little did I know that when he was scheduled for pick up I found him with HIS ENTIRE NECK RAW AND INFECTED!! and when I asked them when did they notice something wrong, they said it was when they took his prong collar off for his bath! The bath I had scheduled for him the day prior and was given to him that very same morning! IT NEVER OCCURRED TO THEM TO PERFORM A DAILY WELLNESS CHECK and remove the prong collar! AN OBVIOUS SIGN OF NEGLECT and they were quick to desperately try and put the blame on me! There was no apology. They insisted, “It was the only collar you gave us”, which is FALSE because I placed his green Boots and Barkley collar in the bag I left right in front of Alex! Not only did they loose his extra collar but they were too DAMN LAZY to place a new one on him! THEY DID NOTHING AND LET HIM SUFFER WITHOUT ANY RELIEF FOR OVER TEN DAYS. The veterinarian was horrified at his wounds for what was supposed to be a trustworthy dog boarding facility.
Not once did Alex or his team reach out to me to check on Saint Peter’s wellbeing (surprise), not once did they reach out or offer any type of reimbursement as a courtesy. As a matter of fact, I had to email Alex and request his vet bill be refunded. Initially, he agreed but once I arrived he wanted me to sign an NDA! A clear admission of guilt!! My response was “Absolutely not!” How dare Dog Days SA try and buy my silence. They should have tried to do the right thing from the start. My best friend suffered for days in silence and now they wanted to buy mine?
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Read moreDog Days San Antonio consistently delivers a five-star experience for my dog, grunt. It's more than just a business; it's clear the staff genuinely loves dogs. My furry friend always comes home happy and tired, a testament to their engaging environment. What stands out most is their dedication to safety and enrichment. Dogs are thoughtfully grouped by size and energy level, ensuring appropriate playmates. The staff are highly vigilant, constantly supervising to maintain a fun and friendly atmosphere. The facility itself is clean, spacious, and well-equipped with fun activities, including non-motorized treadmills for extra exercise.Communication is also excellent, with regular updates and even photos or videos for longer stays, offering immense peace of mind. Dog Days feels like an extension of our family, with staff remembering Grunt's unique personality. For exceptional daycare and boarding in San Antonio that prioritizes your dog's happiness, safety, and well-being, Dog Days is...
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