Extra Space Storage — Local services in San Antonio

I really love Lockaway! Their staff is always friendly! Today I had the pleasure of speaking to both Zach and Melissa about payment issues I was having due to my bank. Zach did what he could to help me in the moment. After I spoke to my bank and determined the reason for the failed transactions, I called back and spoke with Melissa. Melissa was very kind and understanding with how tricky the situation was that I was dealing with. Because I called and let them know, she provided the very rare curtesy of waving my late fees this one time. I felt so taken care of and I have always felt that way after working with Lockaway’s staff! In a time when energy is frantic, speaking with Zach and Melissa was a breath of fresh air. They went over and beyond! Kudos to Lockaway for your staff vetting. And Thank You for being the simple part of a...

I don't know where to begin,Your property manager (Melissa Pittman) has been there for me every step of the way,she has been so patient with.I had some trouble with the transition from locks to digital and Melissa has given me all and every information I possibly neeed to make my visit as comfortable and easy as possible.I have been with lock away for approximately going on 2 years the staff has been excellent.Mrs Pittman till these day is just as helpful and respectful as the first day we met........Thank you Lock away for hiring such respectful and...

This a Wonderful and Awesome place to store your property.The staff in particular Ms.JOANN is awesome she is the manager. This young lady will go out of her way to help make your experience very enjoyable. I don't knkw to many people that will do that.Always willing to lend a hand if you need anything... They have a New security system in place making it more safe.they also have pest control that is great..you never need to worry. My experience was and is great. I definitely will be...