Victoria's Secret & PINK — Local services in San Antonio

Poor service got a sale online and they cancelled part of my order didn’t even offer to do a exchange on color of product instead I lost out , I had called in when I received a email in regards to it a nice gentleman said don’t worry when you come in we will take care of you , Went to the store today to pick up my order I told the lady about the issue she said she wasn’t gonna help me asked for the manager she said she was the manager I said okay that’s fine what is your name so I can call customer care she said I don’t need to give it to you , I said wow and your a manager she said her title is manager CEO 😂

Okay well poor service for being one if so I went at noon today girl in aqua shirt with eye lashes bigger than her eyes whatever...

I visited Victoria Secret today, hoping to redeem my $10 birthday coupon. Unfortunately, I couldn’t pull up the barcode in-store. When I asked the sales associate for help, they just told me to keep looking or call customer service. Frustrated, I called customer service, and the representative was very kind and offered to help if I handed my phone to the associate. When I did, the associate hung up and rudely told me they couldn’t honor it and that I’d have to wait for the coupon. They were unhelpful and dismissive, despite me showing valid ID and my app confirming it was my birthday. Overall, they wasted my time and were quite disrespectful. Extremely disappointed with...

i asked one worker to see if they had a certain size in a shirt she said she would go check in the back, I stood there waiting for 15 minutes til I saw her talking with another worker. I brushed it off and just went to the fitting room, I then asked another worker if she could check for me and she did. The other girl saw me in line already and said "hey you needed a diff size in this one right?" I looked and said no. Wasn't the same shirt and someone else doing their job already helped. These workers just stand around talking instead of helping which is ridiculous. Nothing is organized...