BE Fit Modern Pilates - SD Hillcrest — Local services in San Diego

I LOVE THIS PLACE, every instructor that I have had a class with has been amazing in making sure your posture is good or you’re understanding they make you feel like it’s okay to be new and be on that process of your journey. The reason for the 3-star is I have called for a few reasons and I’m assuming at this point it is the owner because she is the only one who answers my questions. You are losing money in a sense, First of all, I don’t recommend 100 dollars for 14 classes why? Because YOU END UP SO SORE THAT YOU will not go for a few days and it requires you to attend the 14 straight days. I lost 9 classes not knowing or sinking in that it was not possible at least for me and they make no accommodations she said no that the title on the web is clear and then she cut me off and said another call was incoming. okay, now I called 9 HOURS!!! Ahead of my coming up class mentioning that if I could reschedule and she again said no she can schedule me for an earlier class I mentioned that it didn’t work with my schedule which is why I wanted to reschedule for a class that I paid for!! and I said well I’m losing a class and she said yeah that I would!! It’s so disappointing because I love this place and I feel like taking advantage that they are not willing to reschedule or any accommodations whats so ever… class lost! And it’s not cheap either She doesn’t even ask for your name nothing. Apart from that I love this class separately…so be sure that you will make it because too bad so...

I am extremely disappointed with Be Fit and their lack of care for their clients. The customer service is by far the worst I’ve ever dealt with. I purchased a package at the end of July, and later realized I had accidentally chosen the monthly unlimited option instead of the 10-class package. I immediately reached out to explain the situation, even offering proof that I was out of the country for two weeks in August, which I had planned well before buying the package.

Their response? A cold, "We don't do any exchanges." No consideration, no flexibility—they simply took advantage of the situation to keep my money. It’s completely unfair that I lost my classes over a simple mistake, and the manager showed zero empathy throughout the process.

Aside from this, Be Fit just isn’t the same as it used to be. Many of the good instructors have left, and the new ones seem poorly trained. In my last class, the instructor only focused on one oblique, leaving the workout unbalanced. The whole vibe of the place has changed...

I’ve taken about 60 classes here, and I can honestly say this is the first workout I’ve ever fallen in love with. Lagree is both mentally relaxing and physically demanding—it makes me feel weak and strong at the same time. Every class is a true challenge, but with consistency you really see (and feel) progress.

The instructors are fantastic—supportive, energetic, and they bring such a positive vibe to each session. They also host fun challenges and events that keep things exciting. The studio is clean, welcoming, and even has a nice selection of grippy socks if you need them. Parking is never an issue with the garage nearby.

Classes are around $37, and while it’s not cheap, you’re getting a 45-minute, low-impact, full-body workout that leaves you sore and shaking in the best way possible. It’s worth every penny. If you want something that pushes you physically while also being good for you...