RG Jewelry - Westfield UTC — Local services in San Diego

My husband purchased a good signet ring for me for Christmas, and unfortunately it arrived defective. One side of the ring was clearly thinner than the other, almost like it had been polished or resized in a lopsided way. After reaching out to customer service, they let us ship it back to fix this. When it arrived back to us, the letter engraving on it had nearly been polished off and is barely visible. While it sucks that we now have to pay someone else to fix the engraving, I do not trust them to fix this problem without creating another issue in the ring again. They did offer to re-engrave the ring, but I am done dealing with a jewelery shop that puts out a product with such obvious flaws - TWICE. For a place that sells fine jewelry, such a lack of attention to detail is...

RG has the most tasteful, timeless, and chic pieces at an affordable price point. It’s my go to for gifts for family and friends. Every piece in the collection was thoughtfully designed to pair well with others making stacking and layering with RG pieces so fun. I also love the mix of delicate and bold pieces - you can achieve both an elegant and badass look all at once. The customer service is also top notch. I lost an earring while traveling and the owner, Rachel, kindly sent me a replacement. I love RG and make sure I hit the store to try on all the pieces whenever...

The jewelry was limited and the man working was quite offputting, borderline racist. His demeanor distracted my shopping experience and made it hard to enjoy some of the really nice pieces they actually had on display. I’d appreciate an email or phone call, this jewelry shop is ridiculously unproffessional. My review was taken down by this shady shop, i was also told my a store employee there are no men working for the store though another review mentions the owner, male, name is Justin. Ive emailed corporate, can’t wait to hear what lies I will...