Passed through twice in one day. The first time I went in there was a lady looking at some pins in the case in the center. I saw a sign that said the case was 40% off so I just looked at them and decided to walk back through after lunch. Keep in mind THE CASE WAS OPEN THE FIRST TIME I WALKED THROUGH AND THERE WAS A SIGN THAT SAID 40% OFF. When I went back through the second time, the case was closed but there wasn’t a lock or a sign that said ask for assistance so I started looking through it again, assuming that 1) the stuff was on sale, and 2) I could look at the pins. Again, the first time i went in a lady was sitting in front of the case taking pins out if the case and trying out how they looked on her bag. While I was looking, the man working there (on June 12 at around 1:50 pm) just came up and yelled “Excuse me what are you doing??” I just apologized and said I was looking at the things in the case. He very rudely said “Well usually things that are in a case suggest you need assistance to look at them don’t they?!” Again, I apologized and said I didn’t see a song to ask for help and I thought they were on sale because THERE WAS A SIGN. He then said “we’ll do you need help with any of these?” I asked him to find the price for a green gem-looking one and said something like oh these are great do you know who makes them?. Anyways some other lady asked about something else and I just walked out of the store while he was helping the other person. I truly think you guys need to put your sale stuff separate from non-sale stuff (for example not in a case with things you need to ask to see) and put signs in the case so people know to...
Read moreIf you're planning to visit this place, I’d recommend coming not just with curiosity or cash, but with a bit of emotional resilience—and perhaps a personal force field for awkward vibes. My friend and I stopped by yesterday. Right by the entrance, she noticed a flyer for an upcoming art fair and casually took a photo out of interest. I did not see any signs indicating that photography was not allowed., and the flyer seemed clearly intended for public attention. A staff member quickly approached and asked her not to take photos—which she immediately respected and apologized for. Unfortunately, instead of simply moving on, he chose to prolong the moment, speaking to her with noticeable sarcasm and an unfriendly tone. He then began following us around the small space, positioning himself in a way that interrupted our movement—subtly but clearly encouraging us to leave without ever saying so outright. Even as someone just watching this unfold, the experience felt unnecessarily uncomfortable. It’s unfortunate when a place that presents itself as creative and welcoming instead feels tense and unkind. If you’re hoping to leave inspired or simply treated with basic courtesy, you might want to keep your expectations modest—or perhaps...
Read moreUnfriendly staff, even to non patrons. I walked by the store with my sister when an employee came up the street after us. He started to accuse us of shoplifting after he said we set off their store security system even though we had not stepped a foot inside the store. He was not friendly to younger women who were visiting San Francisco. We were later still followed by another man and questioned about this situation in a neighboring store. It ruined our shopping experience and left us anxious about our personal safety the rest of the trip. Do not...
Read more