Chase Bank — Local services in San Francisco

Unreliable branch manager. We have a business account and the bank keeps "accidentally" changing our address/phone number associated with the business. We've escalate this problem, spent hours on the phone trying to figure out what has been going on. Last thing, we spoke to this branch manager, who swore for like 3 minutes straight, that he would take this problem very seriously and get to the bottom of this. I was like, yeah, sure, I've been told that before. But no, he's definitely going to fix this for us. Then, surprise, surprise, he never called back and within a month, our address was changed again.

They don't care about mistakes, or your money, and they don't have the infrastructure to handle business accounts. If you bank with them, be prepared to have...

Omg I couldn't believe this would happen to me in SF. I was waiting for a banker's which was with another client as soon as he saw me taking a sit to wait for him he stop helping the client that was with him at that moment and approached me to tell me that unless I could prove I was a US citizen. I wouldn't be able to open an account. Excuse me how do you know I'm not.......couldn't you wait until it was actually my turn to ask me all this questions... even if this actually is a requirement.... I don't think this is the right way to approach any potential...

Understand I'm not describing chases the whole i'm describing this branch only on Van Ness and McAllister. Employees inside this brands are rude unthoughtful and don't care about customers anyway. Then call the executive offices of Chase they condone their attitude and conduct of how they treat customers. So if you want to do business with Chase go to another branch...