Perch — Local services in San Francisco

My family has lived in this neighborhood for years and we’ve been to Perch countless times because we want to support our local neighborhood businesses. We buy something almost every time we stop in.

This weekend my sister and I went to Perch to buy gifts for a kids birthday party. We were with our two young daughters in strollers. Despite us actively perusing and purchasing two items, Teanna (the manager who is often at the counter) made several passive aggressive comments to us that we should leave to make space for her “customers.” At first I thought she was joking or being sarcastic, despite her hostile tone, because it was currently empty besides our family. During peak hours, there are at most 2-3 customers in this store ever. After realizing she was just harassing us, we had a confrontation with her where she continued to berate us about taking up space in her empty store. She followed us out the door in a threatening manner. She also made derogatory comments about us to another person who walked in after us. There is something seriously wrong with this woman to treat paying customers like this. It was so hostile for no reason that we had to wonder if there is some other motivation here. I will note that we are not white and I noticed at least 50% of the other negative reviews about this woman/store (on Yelp) are the same ethnicity as us. I will never ever be back here and don’t recommend anyone else to come here.

To the owner, Zoel, who has been kind to us in the past: As I can see from other reviews, we’re not the only customers who have been driven away by Teanna’s passive aggressive and frankly bizarre behavior (see puppy dog voice review on Yelp). If you find a new partner, let us know and we’ll consider...

The person working there is unpleasant for no good reasons. When I knocked on the door this morning at opening time I was confronted with passive aggressive attitude: counter knock and snappy “I am trying to opened my store.” When I provided feedback there is no need for such attitude, I got snarky shriek from the person. Unnecessary escalation of this attitude. No need.

The reality is that the commercial corridor in Glen park isn’t great anymore. I don’t really stroll down the hill any more. One of the very few times I came to Perch, I got a bad experience. Given the proximity to the 24th st that provides way more options, it is hard for me to justify going down to Chenery if we are treated like this. If you are in need of postcards, consider Canyon market as well that has a small selection for...

This small local shop has been my favorite shop since I discovered them 9 years ago. They have everything and anything you are looking for in a gift shop. Even when I don’t need a gift, I will pop in and discover something beautiful and new like a cookbook or salt and pepper shakers, hand lotion or a piece of jewelry even. They have one of the best collections of new jellycat stuffies that my kids and I love. Visit this shop, you will not be...