Souvenir Shop — Local services in San Francisco

Terrible customer service. Upon bringing up the items to the register, the Cashier/Owner quoted the post tax amount - $35.83. He mentioned that there was a minimum purchase to USE a Credit Card but did NOT mention how there was a surcharge to use one. I found out after that it was an additional FOUR percent charge. (I understand $1.43 isn't much but it's the principle behind a transparent transaction.) We returned to attempt to return the items to just pay cash instead. Even though we turned around less than 2 minutes after leaving, he said that there were no exchanges or refunds. I checked the receipt and there was no such policy written. There are better souvenir shops in Chinatown that deserve the business you're...

Too bad that I only read the comment from Leonard after paying here.

I asked whether I could pay by card and the clerk said "yes". Nowhere was a surcharge mentioned to me.

The agent hold the card terminal in a way so that I couldn't read the total amount. Just after paying I found out that a 4% surcharge was added to the total amount.

The cashier directed to a small sign stating the surcharge. This was not readable from my position and also WRONG. The surcharge is not 3.5% as mentioned, but 4%. No returns accepted.

The 1 star review is not about the few cents I lost, it's about a company...

Don't expect a spacious store with areas to seat and luxurious details, this is what the name says: the souvenir shop, plain. Simple and packed with stuff. That being said... I was pleasantly surprised with the amount of San Francisco souvenirs that I found in this shop, as well as the competitive prices, specially in comparison with those stores in places such as Fisherman's wharf and Pier 39. It is significantly cheaper, they accept credit card and the staff is friendly Note that it is located in an area with very limited parking possibilities, so better go by public...