Torx Motorsports Inc — Local services in San Francisco

Benny and the rest of the team at Nissi Motors are fantastic.

Some backstory...I have worked on cars my entire life. Since I could hold a wrench, I have been in our garage working on the family cars. Changing brakes, alternators, water pumps, radiators, etc. You name it...I've probably changed/worked on it. I mention this to illustrate the point that I am not the typical customer who knows nothing about their car...quite the opposite. For this reason, I feel I have a unique perspective when it comes to reviewing a business like Nissi Motors and why I feel so strongly about the quality and integrity of Nissi Motors

Our MINI Clubman was having a major electrical problem. The car ran fine however none of the electrical accessories (windows, turn signals (!), lights) would operate. After looking around and reading a few reviews, I decided to go with Nissi Motors. My whole experience was great. After calling and setting up the appointment with Ada at the front desk, I dropped the car off outside their shop early the next morning. Ada called me later that morning to let me know that they had received the car and that Benny would be calling me back personally once they had a chance to look at it. Sure enough, I got a call later the same day with the exact details of what was wrong.

A certain electrical component (FRM Module) had gone bad. While not an inexpensive repair, Benny explained the full cost of the repair over the phone. The part itself is expensive and in addition to the actual installation, Benny had to tie my onboard computer into the MINI proprietary database to program the new module into my car. Benny incurs a fee from MINI for this and of course this fee was part of my bill...which was all explained to me.

I go into the above detail because often times, people are at the complete mercy of their mechanic. Due to my knowledge (see first paragraph) and the fact that I confirmed everything that I was told with my own research, I know that Benny was 100% honest and upfront with me. There were no hidden chargers or extras when I picked up my car.

Benny and the rest of the team at Nissi Motors are very knowledgeable, completely honest and more than fair when it comes to pricing repairs. (What else could you ask for?) I will not hesitate to return to Nissi Motors.

And to put the exclamation point on the story, when I picked up my car (which now runs like a top again) after the repair, Benny told me that they noticed I had a brake light out and that they changed the bulb while doing the rest of the work. I was charged $1 for the new bulb. A few weeks prior, I had had the car in to the MINI dealership for an oil change (oil changes were thrown in when we bought the car) and they noticed the same expired bulb. While I don't remember the exact number, I think they wanted $25 to change it. While I realize that changing a bulb is not a labor intensive exercise, doing something like this is the type of customer service that I was so...

I've been coming to Torx (and before that, Nissi) for a few years now for my 2012 Fiat 500c. I cannot express enough about the superior care, patience, honesty and service you get when you come through these doors. First off, Ada is a rockstar, she is so kind and helpful. Everyone in the shop is very professional and honest-- they'll never up charge or screw you over. I know they work on more cars than just Fiats, but speaking from experience going to other shops (including Fiat Service in Berkeley and Burlingame), the service you get from Torx is unparalleled. From tune ups, to breaks, to oil changes, and much other car services-- I highly, highly recommend coming here for your car needs!

Now I have been coming to Nissi Motors for a few months now for my Fiat 500c, and time and time again the service, employees, and knowledge is top notch. There is a reason why this place has five stars. Ada is so sweet, reliable, and wonderful and Benny and the rest of the team are real pros! It is always a treat to see the shop cat Maui as well. Please do not hesitate making Nissi Motors for all your Fiat, and other motor vehicle needs! Oh my goodness I’m so glad my first google review will be about Nissi Motors and the wonderful people that work there. I have a Fiat 500c and was having problems opening my trunk. I was previously going to McKevitt Fiat Berkeley, but as their customer service and respect for their clients went way down hill I was on a mission to find a Fiat motor specialist that I could trust for this problem, and for my car in general. I went in earlier today, spoke to the wonderful Ada, dropped off my car and a few hours later got a call it was ready and picked it up. They fixed the trunk, and I was able to have a lovely conversation with Ada again. All in all, THIS is your place to go in the Bay Area for Fiat and other European vehicle needs, and I am happy to say I found my new go-to place for my car needs. Thanks...

Ada and Bennie at Nissi Motors in San Francisco were wonderful. They accomplished the impossible replacing our convertible top on our Fiat after it was damaged. It took some time, 5½ months, but it was worth it. We didn’t have to total our car because of their persistence. When they returned our car to us she looked like new. They even detailed her. The only thing was Ada told me that I needed to get gas right away. I would have been willing to pay a little bit more to have had the tank full to drive right out of the garage.

I only say that because the Shell gas station around the corner on 5th and Mission is a complete rip off. The gas was $4.25 a gallon and you couldn’t see the screen. It was so scratched up and the pixels so faint that even when shaded from the sun it wasn’t readable. If that wasn’t enough, since the gas was so expensive, I thought I would fill up the tank to $10 and that should get me to where I needed to go where gas was only $3.55 a gallon. The moment I thought that, I saw the price on the meter jump from $6 to $21. There was no explanation for why it jumped so quickly. That rate is normally close to a full tank of gas in the Fiat, but it was only half a tank when I got back into the car. It also doesn’t take that much to fill up the Fiat. I stopped pumping the gas immediately and left the station fuming.

Excellent service at Nissi Motors. I would top off the great service with filling up the car with gas for the customers and charging a little bit more for the service. I don’t think that anyone would complain especially when the car is returned fully detailed and...