Thriller Social Club — Restaurant in San Francisco

Management needs to talk to faculty about acceptable levels of drinking behind the bar.

I'll start by addressing the positive aspects of the establishment: Awesome games. That's about where the positive things end. I have no problem with an establishment that permits their bartender to drink behind the bar. Honestly I tend to find such establishments more fun and laid back. But when the bartenders get so plastered that they cannot even remember the order of their costumers that's when I take issue. I get it- I was bartender in a nightclub for 7 year. It is busy, everyone is packed like sardines and their are a lot of faces to keep track of but maybe that's why one shouldn't get plastered behind the bar. I walked in and approached the nearest bar to order a drink, waited TWO full rotations and more than 20 minutes as the bartender helped other patrons. Keep in mind I saw the bartender put back a beer and a half during this short time. I was standing right infront of his speed rack too, so I know he saw me. After being passed in rotation a SECOND time I politely asked to be next and even expressed that I would tip well. I was told "No! you just got here." I was honestly so taken back that all I could muster as a response was "What?? we have been standing here." The bartender responded that I “need” to calm down. I had yet to even have one sip of alcohol. I was as sober and as calm as I could be given the situation. I was not even raising my voice beyond what was needed for the music. I knew right then and there that the bartender was plastered. Slurring words and lacking situation awareness. Instead of apologizing about the wait or confusion the drunk bartender smugly commented " you know there are other bars upstairs." Then he proceeded to give us the hardest time. Demanding to see everyone's ID even my friends standing behind me completely uninvolved. We even had wrist bands on and showed him our wrist bands. He even took issue with the way I signed my receipt and demanded I sign again. I wont give a description of the guy because I have no desire to see anyone get in trouble. But management really needs to talk to the entire faculty about acceptable levels of drinking while behind the bar.

PS. I...

tl;dr - Modernised "Coin Op" arcade bar with better food, but worse drinks. Fun vibe for big groups or dates.

Food - 5/5 I was surprised how delicious the SmashBurger was! I'd go back just for that. The Bavarian salted pretzel and port wine cheese was also quite tasty!

Drinks - 3/5 Bulleit Proof - 4/5 - Bulleit Rye, Amaretto, Aperol, Bitters - On tap. Sweet and smooth. Not as spirit forward as I would have liked, but easy to drink. Locked & Loaded - 3/5 - Irish Whiskey, Cassis, Simple, Citrus - On Tap. I had hoped for something closer to an old fashioned, but it was pretty light and more tart than I expected. Not bad though, The Bearded Lady - 2/5 - Rye, citrus, ancho reyes, blackberries - Shaken, far too tart for me, not at all what I hoped for. Note: Upstairs bar doesn't serve about half the drinks on the menu, which I only learned after waiting in line for a while. Downstairs bar also moves much faster.

Fun - 5/5 A wide variety of arcade and boardwalk-style games. Not just the video games and pinball games from Coin Op that was here before, but a much wider variety of games including basketball, skeeball, golf, soccer, air hockey, punching bag, etc. Also they don't take coins, but instead you can use a card which you load with cash or credit card, so much easier.

Ambience - 4/5 Bustling with folks playing games and celebrating. Relatively loud music made conversation challenging in some corners. Best for parties and gaming, not for lounging...

What an amazing place! Truly an adult arcade where the balance between arcade and Social Club has found its balance. What's most impressive about this space is the amount of seating available if you are here for the social. The games even have places for your drinks so you can move freely with drink in hand and will always be able to find a place to set it down when you want to engaged in entertainment. Really good selection of drinks and beer on tap and multiple bars throughout the 2 floor space. The Xmas Grinch room is a must see. This is NOT your Dave and Busters and it is pet friendly, so bring your good boy along. The golf simulator is amazing with its accuracy and you can play FULL rounds of real PGA courses, but enjoy it while it's here as it may not be around forever. Machines operate on a card system so you won't be popping quarters. What a great place to come with friends and family for a good social time.

Now, my only complaint is this... There is no Street Fighter machine. I can forgive this, but it breaks my heart. Fighting games are a must, especially in an Adult Arcade. Any generation. Street Fighter II, 3rd Strike, Alpha, IV.. ANYTHING! Once they get this, this venue will have truly achieved its appropriate level...