50 W San Fernando St Garage — Local services in San Jose

Parked here at 6pm on a Sunday until around 10pm with a parking fee of $12 which was fine. Their parking ticket machines did NOT accept cards - only cash. Great, so I got some $20 bills from a nearby Wells Fargo ATM. Tried to insert the cash at the ticket machine but it didn't accept 20s. Great, so now I was stuck at this lot, which also had disabled elevator access (from the lower parking garage to lobby) at this hour. Awesome, so I had to walk all the way up to the lobby through the very shady stairway. Talked to one of the employees and they said I needed $12 in EXACT bills ($10 bills and $1 bills). Cool! They said there is no way to make change in the 50 West building itself and the nearest place for me to get change was at a 7-Eleven that was a 7 minute walk away from the place, at almost midnight hours mind you (not the safest feeling ever). So I walked all the way to 7-Eleven and back to the garage just to get the exact change.

This entire ordeal took about 30+ minutes just for me to get out of this parking lot. It puzzles me that they would even allow visitors to park here under these...

Lied about rates. Stated 2$ for 20 minutes. They would not take discover. I was having a medical problem and they would not let me leave, despite entering after about 15 minutes and turning around. They refused to call responders and police when I requested them to do so for assistance. They said they would call security, and I asked them to please do so. They did not call security. I did not have signal in parking garage underground to dial out. The parking attendant forced my partner to pay 12$ to exit. Could have died here over 12$, it really is insane. Do not use this garage. They will violate your property and personal rights. I will never return, and will be sure to tell my friends the same. Been living in San Jose for 40 years and have never experienced such nonsense. If you have an emergency and do not have exact change. Or they don't accept your card, you don't have many options. I suppose you can try to make it out on foot and call 911, as they won't do it for you. Maybe you can drive through the...

DO NOT PARK IN THIS GARAGE!! My experience was exactly the same as Ryo’s review. Unbelievably deceitful and irresponsible management of this parking facility. The only difference is that I was trapped in the garage without the right cash at the same time as another victim and he was kind enough to give me the single dollar I needed to get out of there. There was no warning that EXACT change is needed BEFORE you go in or BEFORE you walk out to your destination. Obviously armed with information I would have planned ahead or simply not parked there. This is a giant THANK YOU to the gentleman who gave me the dollar and spared me Ryo’s agony. There are still good people...