Kowboyz — Local services in Santa Fe

Owner operator. Endearing couple. We have been buying boots, shirts and hats from these guys for the past ten years, before we lived here and as late as yesterday. They get men's shirts from some old new stock, very wrinkly (been stored in a time machine), but I don't think ever used. She has always sold them for $12 per, and there are some really high quality western names on them not to mention she keeps a ton of quantity of all sizes in the store. My wife lands some really cute size small stuff in there that is used. I won't lie, of course you can buy boots cheaper on line, but the value is still there on their inventory vs new and you can try them on. Covid almost knocked them out, but they are hanging in there. A true local thrift shop vs the Raven or Double Take which are both way overpriced and aimed strictly at...

Disappointing Experience Despite Great Selection

We visited Kowboyz while in town, excited to shop for some western wear. The selection of items was impressive, and the prices seemed fair, but our experience was unfortunately ruined by the staff's rude behavior. My wife was yelled at for using the wrong restroom after a simple misunderstanding, even though she had politely asked beforehand. To make matters worse, the staff member opened the door on her while she was in the middle of using the restroom, which was both inappropriate and humiliating.

We had been looking forward to supporting this local business but left without making a purchase because of how poorly we were treated. It’s a shame because the store clearly has a lot to offer, but customer service like this really overshadowed...

I had an arm full of clothing I was about to purchase, but when my bestie asked the owner about maybe getting a discount on a shirt that she wanted that had missing beads (mind you, this is a thrift store) the owner so rudely and aggressively yelled out to her "NO!! IF YOU DONT WANT IT LIKE IT IS. SOMEONE ELSE WILL BUY IT!" That woman lost her damn mind! You definitely don't speak to patrons like that. Everyone in the store looked up and was shocked! I actually felt embarrassed for her. But not as much as I felt pissed off, so I just dumped the clothes, and we both walked out. Hopefully you'll have a better experience when you go, if you...