Today was my first visit to Laura Jeans and it definitely wont be my last!! What a fun and awsome experience I had today while shopping!!! I'm the kinda of girl that goes from scrubs to yoga pants...my style is well ..non-existent! The store is so nice, it's 100% shopper friendly set up in sections which I thought was pretty cool!! The selection is awsome,not overwhelming like most department stores..it's just right! If you a business woman, a casual girl,I need a outfit for a wedding, or I just want a cute outfit to go run errands in..it's perfect! They cater to all styles,sizes and ages! The staff is so awsome, everyone was smiling! Since I know so little about style, I mean im lucky if my scrubs match let alone non-work clothes, I'm kind of shy to ask for help! Not there, It was so east, everyone is so nice,Friendly and helpful! Lindsey the owner was there in the store,( which I thought was pretty cool to have a store owner out and about helping customers and employees, not hiding in the back room doing paperwork and avoiding the public) and picked out atleast 100 diffrent pieces of clothes for me to try on, and every single one of them were really cute and the style look good on me! She was pulling stuff off the racks I would have never picked. She even taught me the proper way to wear certain styles. After trying them on I loved everyone she choose! I was in aww!! Even the customers were really nice! A few went out of there way to complement some of my outfit choices I had on. While in the dressing room I must have heard 2 or 3 people say oh im so glad i came in they had foumd exactly what they needed or looking for. When I finished trying on everything Lindsey was there to help me Carry my pile of clothes to the cash register usually I would be standing in the dressing room adding everything up deciding on what to put back because I went over my budget, but not here.The prices are 100% affordable!!! The Girls at Laura Jeans made my shopping experience fun and made me feel special like a model, I had a awsome experience and can't wait to go back again after I make room for more clothes in my closet!!! Thank you for a great time and a great experience! You guys really...
Read moreLaura Jean's USED to be a gem, Recently had an extremely unpleasant experience with this shop. I had read online that people felt they wasted their time by taking clothes to this store to sell on consignment. So I called in advance and asked what they accepted BEFORE trekking all the way over. The woman on the phone told me "mall clothes" such as Banana Republic, NY&Co., etc. She also told me that everything had to be laundered and ironed on a hanger. So, I spent an ENTIRE day ironing and hanging 40 pieces to take to the store that was 1/2 hour away. When I got there they showed me where to hang them and I proceeded to make 4 trips to my car with heavy clothes.
When I brought the final load, before even looking at them, the lady, who was rather rude, turned to me and said--we cannot use any of these. She didn't even look at them all--maybe one or two! Some were brand new from Saks, Bloomingdale's and INC. When I told her that, she grilled me (yes GRILLED me--saying did you buy it in the last two years?) Some were, but she insisted they were not! Said they only wanted the latest styles. Now this is truly funny, because as I looked around the store, there was a lot of very "tired" looking dated and passé clothes. I saw old faded "mom" jeans on a rack of denim--these are the newest styles? There were lots of clothes and jewelry that frankly looked like junk that is sold in Target and Kmart.
The woman should have mentioned on the phone--we only take clothes bought in the LAST TWO YEARS, but she did not. And looking around the store, there is no way those clothes were only bought in the last two years. The jewelry is like Kmart or Target jewelry. This place is running on fumes from when it was a good store under a different owner. A TOTAL waste of time an energy. The owner acts like she is selling designer clothes at bargain prices. They are not like any designer clothes I've ever seen. It's a shame the shop has gone downhill, but the employees (or owner--could not tell the difference) are just...
Read moreThis is a less then ONE star review! I recently visited Laura Jean's and felt compelled to share my disappointing experience. It pains me to write this review, but I believe that honest feedback is essential for any business to improve and create a welcoming environment for everyone.
Upon entering the shop, the shop owner was playing with our children in a friendly manner. I was later taken aback by the behavior of the shop owner. In front of both staff and children, the owner engaged in inappropriate mean-spirited behavior, resorting to degrading language and even name-calling to my daughter who was trying to make a clothing donation to the store. This kind of conduct is not only unprofessional but also creates an uncomfortable atmosphere for customers and employees alike.
It's disheartening to witness such behavior, especially in a place where families and individuals come to enjoy a positive shopping experience. An environment that should promote respect, kindness, and inclusivity was marred by the actions of the shop owner.
As customers, we expect to be treated with respect and courtesy, and this experience fell far short of that standard. Not only did this behavior affect my impression of the shop, but it also left an unfortunate impression on the young minds present.
I sincerely hope that the shop owner takes this feedback seriously and considers the impact of their actions on both their business and the people who interact with it. Every interaction contributes to a business's reputation, and it's essential to ensure that those interactions are positive and respectful.
Hopefully, the shop owner will care enough to reflect on their behavior and make a concerted effort to create an environment that is inclusive, respectful, and welcoming to all customers, regardless of age. She did not seem to mind loosing good customers.
Let's strive for businesses that uplift and inspire, rather than those that bring others down.
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