Club Pilates — Local services in Saratoga

I’ve been taking Pilates classes at Club Pilates Saratoga for a little over 5 years (minus some time out during the Pandemic) and wanted to take an opportunity to share a little about my experience. In a nutshell, Pilates has transformed me and I can’t recommend Club Pilates Saratoga enough! I really like the location, the environment of the studio, and the instructors. I highly recommend this place! I was 65 years old when I joined Club Pilates (if you’re counting, that means I’m 70 now). I always tried to remain active in my younger years, but 40 years of sitting behind a desk took their toll. My body was stiff and I experienced varying levels of pain with numerous activities. Here’s an example: I decided to start playing golf again when I retired. My golf instructor kept asking me if I could take a bigger turn on my backswing – I told him no because everything hurt if I turned any farther. After taking a couple of Pilates classes a week for a while, I found I could turn significantly farther (like 30 degrees more turn) without any pain at all. That’s a remarkable transformation. I also want to share that it was hard at first. I’d come home from a Level 1 class feeling exhausted, and I’d be really sore the next day. But within a couple of months I was advancing to Level 1.5 and then Level 2 classes. It can be a little discouraging at first, but if you keep at it, it’s very rewarding. If you are just starting, or thinking about getting started, don’t get discouraged! You’ll get there if you...

I had a very disappointing experience with Club Pilates Saratoga. They overcharged me by $15, and despite confirming multiple times that the fee would be refunded, it took over five weeks and still wasn’t resolved. They promised to apply the overcharge to my next monthly fee, but never did. I had to dispute the charge with my credit card, and instead of addressing the issue, they charged me an additional $25 as a penalty for disputing it.

To make matters worse, after paying for a full month (since a 30-day cancellation notice is required), they canceled all of my remaining classes without notice with one week remaining on my membership and didn’t refund the prorated amount. Poor communication, lack of accountability, and completely unacceptable customer service. I would not recommend...

Saratoga Club Pilates is the best! Pilates helped me with build my strength required for my knee injury. My balance greatly improved and my strength is better than my teenage years! This studio is specifically very special. Clean, air purifier, the instructors are very knowledgeable and Jessie and Ken are awesome, a personal touch beyond just a business. Through the pandemia it has been not just my physical but also my mental, emotional and community support. Made a lot of friends, we all...